Coordinator, Facilities Maintenance

Position Summary...

What you'll do...

Join our Campus Operations team to help ensure smooth operations for the new home office campus. This role is critical in supporting training programs, managing maintenance workflows through our ticketing system, and driving operational excellence through data and communication. You will be providing training support, system administration, strong communication, and reporting. We are seeking a self-motivated, detail-oriented professional committed to delivering efficient processes and high-quality operational support. Location: This position will be fully onsite in Bentonville, AR Schedule: Monday – Friday

You’ll make an impact by...

• Maintaining and updating training schedules for all associates.
• Coordinating onboarding sessions and preparing training materials.
• Assisting with department events and engagement programs.
• Entering and updating work orders in the Nuvolo system.
• Monitoring open work orders and following up on overdue tasks.
• Generating weekly/monthly maintenance reports by trade.
• Maintaining KPI dashboards for work order completion, training compliance, and budget utilization.
• Compiling monthly trend reports on maintenance, invoice aging, and training gaps.
• Gathering and organizing documentation for internal and external audits.
• Communicating with associates to ensure SLA completion.
• Working on PO creation and tracking.
• Drafting and distributing operational updates.
• Compiling KPI and operational reports for leadership.
• Scheduling vendor visits, confirming service completion, and maintaining vendor contact lists.
• Understanding all work streams and helping to create playbooks, SOP etc.
• Managing version control for SOPs, safety manuals, and compliance documents.

You’ll sweep us off our feet if...

• You have strong communication and customer service skills
• You have experience creating SOP’s
• You have experience in invoicing and PO creation
• You have previous experience working in a training department
• You have previous experience working in a call center
• You enjoy working in a team setting

Minimum Qualifications: 1 – 3 years of experience working with ticketing systems The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks: 
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

Equal Opportunity Employer 
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing belonging styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in belonging, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life. 

If you are ready to take on this exciting challenge and join a team of talented and motivated professionals, apply now! At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and