Cyber Security Analyst

Date Opened: Tuesday, March 18, 2025 12:00 AM

Close Date: Tuesday, April 01, 2025 12:00 AM

Department: Innovation and Technology Department

Salary: $89,498.81 - $111,873.51 Commensurate with Experience

SUMMARY

This position is responsible for protecting information systems by managing compliance, coordinating response to Cyber security incidents, and researching and maintaining awareness of the latest Cyber threats and vulnerabilities. This position will work with all city technology teams to ensure that necessary technical security requirements are met. As a member of the Innovation and Technology Cyber Security team, this individual will focus on operational-related security initiatives to support technology infrastructure, and/or enterprise applications and services while also facilitating the use of technology to ward off attempts by attackers who are targeting sensitive consumer and corporate information. This individual will work with the Cyber Security team to automate Cyber security processes and plan, develop, and coordinate Cyber security projects requests as needed.

Major Duties and Responsibilities:  

• Coordinate and execute security tasks related to technology projects or initiatives. 
• Configure and install security infrastructure such as firewalls, load-balancers, DDoS, IPS, or security orchestration appliances to best practices and industry security hardening guidelines.  This is to include scheduling and attendance of afterhours maintenance windows. 
• Participate in on-call for Cyber Security incidents. 
• Regularly audit security policies for gaps and escalate remediations. 
• Assist in the creation of Cyber network architectures and documentation. 
• Assist in the maintenance and monitoring of Cyber Security infrastructure. 
• Provide support in response to Cyber Security incidents and tickets. 
• Collaborate with city departments to manage security vulnerabilities or investigations. 
• Conduct security research and training in keeping abreast of the latest security events and issues. 
• Coordinate with senior security staff to implement security initiatives. 
• Coordinate and execute security tasks related to Innovation and Technology security requests. 
• Develop automation software and scripts to automate Cyber Security processes.  
• Perform other related duties as assigned. 

 
Knowledge, Skills & Abilities: 

• Technical knowledge of networking to include layer 1 – 3, routing, and Quality of Service. 
• Knowledge in administrating proxies or other API integrations. 
• Knowledge in programming, developing, or scripting for interaction with API services. 
• Experience performing root cause analysis, risk evaluation, risk mitigation, and risk avoidance. 
• Knowledgeable of and experience securing all operating systems to include UNIX, Linux, and BSD. This knowledge should include experience with IPFW, PF, Firewall CMD, and other packet filtering technologies. 
• Ability to work efficiently, expeditiously, and independently with limited supervision. 
• Excellent communication and Interpersonal skills necessary to develop and maintain effective and appropriate working relationships. 
• Ability to self-manage tasks for meeting schedules and deadlines of the work. 

 
Preferred Qualifications: 

• CISSP Certifications 

 
Minimum Qualifications: 

• Associate or Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, Cyber Security, or a related field.  
• Three (3) or more years of experience in Information Technology or Cyber Security. 
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities necessary to perform the essential job functions. 

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a crim