Tennis Retail Sales Associate

Essential Responsibilities:

The Member Services teams at St. Andrews Country Club, in Boca Raton, FL, pride themselves in going the extra mile to ensure members and their guests receive the absolute best in personal service and support. We are looking for a Retail Sales Associate for our golf and tennis shops to provide our members and their guests with service that goes above and beyond expectations. Work in both Tennis and Golf Retail Shops as necessary.

• Assist members and guest and create a fun and comfortable shopping experience.
• Assist and follow up with members and guest on special orders and all other retail needs.
• Place special orders on B2B sites, online sites and/via email.
• Assist in merchandising and creating new, interesting and visually pleasing displays, by maintaining a pristine shop appearance and continually folding and straightening merchandise displays.
• Have full knowledge of tournaments and events and be able to answer member questions pertaining to the events.
• Assist with monthly inventory counts, trunk shows, and special shopping events.
• Gift-wrap merchandise for customers.
• Answers telephone according to company S.O.P.
• Suggest selections that meet customer’s needs and emphasizes selling points of article such as quality and value.
• Books lessons and court reservations as needed for Tennis Professional Staff.
• Must work 1 Saturday or Sunday each week. Must work Holidays when shop is open.

This job description includes, but is not limited to, the duties and responsibilities described above. Essential functions of this job description are not exhaustive and may be supplemented.

Knowledge and Skill Requirements 

Ability to perform the above responsibilities in a satisfactory manner

• Computer experience is necessary. Microsoft Office, Exel, and other B2B sites.
• Must be efficient, detail-oriented, self-motivated, and able to take directions in order to complete tasks without the need for managerial follow-up.
• Must have a professional and well groomed appearance and adhere to dress code and uniform policies.
• Ability to lift stock or objects weighing more than 10 pounds and be on your feet for an entire shift from 4-8 hours.
• Willingness and ability to become proficient in Northstar POS system.
• Would like an outgoing, friendly and professional personality and be able to communicate clearly and be patient and courteous with members, guests, and co-workers.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Work Experience Requirements:

• High school diploma or equivalent.
• 1-2 years prior retail and/or hospitality, and custom service experience required.

Physical Requirements:

The physical demands described here are representative of those that must be me