Planning and Strategy Manager - Dept. of Homelessness and Supportive Housing (PCS 0923)

Company Description

• Application Opening: March 6, 2026
• Application Deadline: March 27, 2026
• Work Location: Hybrid with onsite and remote weekly schedule
• Salary Range: $146,718 and $187,252 (Range A)

Who We Are
Through the provision of coordinated, compassionate, and high‐quality services, the Department of Homelessness and Supportive Housing (HSH) strives to make homelessness in San Francisco rare, brief, and one-time. The Department provides assistance and support to homeless and at‐risk youth, adults and families to prevent imminent episodes of homelessness and end homelessness for people in San Francisco. Services including outreach, homelessness prevention, emergency shelter, drop‐in centers, transitional housing, supportive housing, short‐term rental subsidies, and support services to help people exit homelessness. For more information on the department, please visit our https://hsh.sfgov.org.

What We Do
San Francisco is a pioneer in homeless services and a leader in providing supportive housing as a permanent exit from homelessness. The Department of Homelessness and Supportive Housing (HSH), founded in 2016, is a national leader in the movement to end homelessness by developing a coordinated, equity-driven, client-focused system of compassionate services while piloting innovative models, and implementing best practice solutions with measurable results. HSH’s Homelessness Response System (HRS) funds, oversees and implements a system of care that shelters, houses, and serves approximately 15,000 people daily. Major programs include: street outreach and service connection through the Homeless Outreach Team (SFHOT); 3,600 +bed shelter system for transitional age youth, adults and families including shelters for members of the LGBTQ community; rapid rehousing rental subsidies for families, adults, older adults, and transitional aged youth; the Problem Solving and flexible financial assistance programs; and robust supportive housing programs with over 14,500 units which provide housing and services to formerly homeless transitional age youth, individuals, and families.

Job Description

What You’ll Be Doing

This position sits within HSH’s Planning, Performance, and Strategy Division and is led by a member of HSH’s executive team, the Deputy Director of Planning, Performance and Strategy. This Division is a centralized team of staff that guide equity-driven and data-informed decision-making intended to improve homeless system outcomes for people experiencing homelessness.

Under general administrative direction, the Planning and Strategy Manager oversees a team of analysts who: manage the department’s strategic plan; conduct program and system design, analysis and evaluation; and  project manage new initiatives. The team uses strategic planning, qualitative and quantitative data analysis, research, policy analysis, facilitation, stakeholder and community engagement, and project management skills to support a coordinated homelessness response system for unhoused people in San Francisco.

The Planning and Strategy Manager directs and oversees the development of program-specific and community-wide strategic plans to prevent and end homelessness that HSH leads and implements. The position supervises the development of reports and presentations focused on homelessness trends, program and system outcomes, demographics, population impacts, equity, and program evaluations.  The Planning Manager project manages special initiatives, particularly those that necessitate the involvement of stakeholders from across the Department’s divisions and programs.

Essential duties include but are not limited to: 

• Oversees and guides the development of HSH’s strategic plan and its related implementation frameworks, progress reports, and supporting materials in collaboration with HSH divisions, other City partners, service providers, people with lived experience of homelessness, and external consultants.
• Leads and supervises a team of analysts, setting priorities, assigning work, and allocating staff and project resources to meet timelines and strategic objectives while adjusting workplans to respond to emerging needs.
• Directs and oversees structured program and system design processes that include project management, program evaluation, policy and operational analyses, research, and facilitation of stakeholder input. Synthesizes findings into clear, strategic recommendations that guide program design, service models, and policy direction.
• Oversees the development of reports, presentations, and briefing materials that inform policy, program design, and strategy, in coordination with inter