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Receptionist
GrecotelMikonos, Southern Aegean, Greece, Greecefull_timeVerifiedPosted 11 Jun 2024
About the role
<p>Grecotel, the leading hotel chain in Greece, is currently seeking a friendly and professional Receptionist to join our team. As a Receptionist at Grecotel, you will be the first point of contact for our guests and will play a key role in providing exceptional customer service and creating a positive first impression.</p><p> </p><h3>Responsibilities</h3><ul> <li>Welcome and greet guests in a friendly and professional manner</li> <li>Check-in and check-out guests, ensuring a smooth and efficient process</li> <li>Handle guest requests, inquiries, and complaints with professionalism and tact</li> <li>Manage reservations and ensure accurate and up-to-date information</li> <li>Coordinate with other hotel departments to meet guest needs</li> <li>Maintain a clean and organized front desk area</li> </ul><p><strong>Requirements</strong></p><ul> <li>Prior experience as a Receptionist or in a customer service role is preferred</li> <li>Excellent communication and interpersonal skills</li> <li>Professional and friendly demeanor</li> <li>Ability to multitask and handle multiple phone lines</li> <li>Proficient in using computer systems and hotel software</li> <li>Knowledge of local attractions and services</li> <li>Fluency in English and additional languages is a plus</li> </ul><p><strong>Benefits</strong></p><ul> <li>Competitive salary and other benefits (bonus included)</li> <li>Advanced Opportunities for professional growth</li> <li>Accommodation (if necessary) and Board</li> <li>Transportation costs</li> <li>Participation in educational programs</li> </ul>
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