LiveWire EMEA Sales and Operations Lead

<p> </p> <p><b>Auto req ID: 29536 <br/> Title: LiveWire EMEA Sales and Operations Lead <br/> Job Function: Sales <br/> Location: REMOTE <br/> Company: Livewire <br/> Full or Part-Time: Full Time <br/> Shift: SHIFT1 </b></p> <p> </p> <p>LiveWire is pioneering the future of motorcycling by means of design, software, and experience. Success for this team is creating the most desirable electric motorcycle brand in the world. Operating like a start-up, we're seeking problem-solvers who demonstrate leadership while being comfortable with hands-on work every day.<br/>  </p> <h2><b>Job Summary</b></h2> <p>As a Sales and Operations Lead, your role would be pivotal in the following three key areas:</p> <ul> <li><b>Fleet Sales</b>: Driving sales, establishing brand presence, and developing strategic relationships with fleet customers.</li> <li><b>Long-term Rental Strategy/Subscription Leasing</b>: Promoting and managing flexible leasing solutions to expand the customer base and introduce a wider audience to EVs without the commitment of ownership. By introducing a subscription leasing model, your role would aim to make EV adoption accessible, flexible, and appealing to a broader customer base, positioning the start-up as a leader in the evolving EV market.</li> <li><b>Export/GTM Sales Operations</b>: Enabling a smooth and scalable sales process for new markets. You would focus on creating and implementing efficient systems, supporting strategic decision-making, and ensuring alignment between sales, marketing, and customer success teams to accelerate growth.</li> </ul> <h2><b>Job Responsibilities</b></h2> <p><b>Fleet Sales:</b></p> <p><em>Develop Fleet Sales Strategy:</em><br/> •    Market Research<br/> •    Segment Targeting<br/> •    Competitor Analysis</p> <p><em>Build a Strong Sales Pipeline:</em><br/> •    Lead Generation<br/> •    Partnership Development<br/> •    Relationship Management</p> <p><em>Offer Customized Fleet Solutions:</em><br/> •    Incentives and Financing<br/> •    Consultative Selling<br/> •    Product Customization</p> <p><em>Meet Sales Targets and KPIs:</em><br/> •    Revenue Goals<br/> •    Customer Retention and Satisfaction<br/> •    Market Feedback</p> <p> </p> <p><b>Long-term Rental Strategy/Subscription Leasing:</b></p> <p><em>Develop the EV Subscription Leasing Model:</em><br/> •    Flexible Leasing Solutions<br/> •    Competitive Pricing<br/> •    Feature Packages</p> <p><em>Lead Customer Acquisition Strategies:</em><br/> •    Market Segmentation<br/> •    Digital Marketing and Sales Campaigns<br/> •    In-Person Outreach</p> <p><em>Build and Manage Relationships with Partners:</em><br/> •    Insurance and Financing Partners<br/> •    Maintenance and Service Partners</p> <p><em>Enhance the Customer Experience:</em><br/> •    Onboarding and Support<br/> •    Flexibility and Upgrades<br/> •    Customer Support</p> <p><em>Drive Growth and Meet KPIs:</em><br/> •    Revenue and Subscription Goals<br/> •    Retention and Customer Satisfaction<br/> •    Data-Driven Decisions</p> <p> </p> <p><b>Export/GTM Sales Operations: </b></p> <p><em>Market Research and Targeting:</em><br/> •    Identify Target Markets<br/> •    Customer Profiling<br/> •    Regulatory and Infrastructure Analysis</p> <p><em>Sales Strategy Development:</em><br/> •    Channel Strategy<br/> •    Pricing Strategy<br/> •    Lead Generation</p> <p><em>Logistics and Supply Chain Optimization:</em><br/> •    Export Compliance<br/> •    Distribution Network<br/> •    After-Sales Support</p> <p><em>Operational Setup:</em><br/> •    Local Partnerships<br/> •    KPIs to Track<br/>  </p> <h2><b>Education Requirements</b></h2> High School Diploma or Equivalent Required<h2><b>Education Specifications</b></h2> <p>Bachelor's or equivalent degree preferred</p> <h2><b>Experience Requirements</b></h2> <p>•    Typically requires a minimum of 8 years of demonstrated success in achieving sales objectives in new markets.<br/> •    Proficient written and verbal English-speaking skills. Additional languages preferred. <br/> •    Excellent interpersonal skills to build relationships with clients, partners, and internal teams.<br/> •    Strong sales skills with the ability to negotiate and close high-value deals.<br/> •    Strong sales acumen and experience in subscription or leasing models, with a knack for customer-centric selling.<br/> •    Skillful in analyzing market data, fleet needs, and operational costs to provide tailored solutions.<br/> •    Basic understanding of EV technology, fleet management, charging infrastructure, and EV market trends.<br/> •    Awareness of EV trends, leasing options, and subscription services, along with an understanding of customer pain points.<br/>  </p> <p> </p> <p> </p> <p>LiveWire is an equal opportunity employer that continues to build a culture of inclusion, belonging, and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, s