Senior Financial Services Representative

Job Description

Assures that patients understand their financial obligation to pay for medical services rendered. Obtains all necessary information and enters it into the billing system for timely and accurate billing and collection.

Job Responsibility

 

• Registers/re-registers patients; reviews registration forms for completeness and accuracy of data and performs data entry; updates insurance information obtained by Hospital registrars.
• Verifies insurance coverage for elective surgeries, high dollar services, and patients with on-going courses of treatment; notifies patient and arranges for alternative payment methods when insurance coverage does not cover services/courses of treatment.
• Collects point of service payments, as appropriate; arranges budget plans in accordance with CPP criteria.
• Prepares batches and performs data entry for charges, registration information and payment information; verifies that batches received from billing areas are in balance on a daily basis; researches and resolves any discrepancies.
• Performs point of service account follow-up for all patients seen in hospital.
• Prepares payment transmittals for point of service and mail payments, as received.
• Answers on-site patient inquiries regarding account or payment status for all practices at the hospital.
• Responds to third-party request for information/documentation; answers physician inquiries regarding specific accounts.
• Documents results of insurance verification, financial counseling, responses to information requests, and other appropriate activities on IDX.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

 

• Associate's Degree required, or equivalent combination of education and related experience.
• 3-5 years of relevant experience, required.
• Prior billing experience highly preferred.
• Strong written and verbal communication skills.
• Proven success working with all levels of management. 
• Prior ambulatory physician practice experience highly preferred.

*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Northwell Health

At Northwell Health, we're a network of collaborators, research pioneers, entrepreneurs and educators—74,000+ strong—each year caring for millions of individuals and their families who share our neighborhoods and communities where we live, love and work.  

Northwell is a Fortune 100 Best Companies to Work for, the only health care provider in New York State to be recognized. As New York State’s largest healthcare provider and employer, Northwell has many career opportunities across our 23 hospitals, nearly 800 outpatient facilities, our laboratories, and our world-class research facility with locations spanning across Long Island, Manhattan, Queens, Staten Island and Westchester. 

Together, with each patient and caregiver, our ability to serve the community grows. And so does your opportunity to advance your career with us. While we are committed to improving the lives of millions, we never lose sight of you and your career aspirations. Our team members have limitless opportunities for career growth, learning and development with a rewarding and inclusive culture that supports and nurtures their professional journey at every step of the way. 

From the smallest gesture to life-changing treatments and research, we are redefining health care and strengthening the health of our neighborhoods far and wide. Join us and embark on a fulfilling career journey as you help deliver on our mission.

A Northwell career is a career well cared for.