Senior Information Management Business Analyst

Job Family:

Systems & Business Integration Consulting

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

The Information Management Business Analyst is responsible for improving information quality, availability, and use across the program. As part of the team, you will help provide strategic direct and technical execution on a variety of program efforts that integrate IT tools, processes, business strategy, and business information together.  

Duties Include

• Meeting with program stakeholders to map, define, and review business processes, creating business process flowcharts and SoPs.

• Supporting various knowledge management efforts including managing program documentation and improving document standardization.

• Creating various data management artifacts including data models, data dictionaries, and enterprise master data repositories.

• Conducting data analysis to support management decision making and produce Business Intelligence reports to help improve operational visibility.

• Conducting various business analysis efforts to help identify business information and process needs and define solution requirements.

• Conducting market research on for various IT Enterprise Solutions, assessing suitability, and providing recommendations based on research.

• Providing expertise regarding ServiceNow, MS Dynamics365 or other ITSM business systems and how they support service delivery and operations.

• Supporting management of program SharePoint sites to support business knowledge and information management needs.

• Meeting with Stakeholder’s to conduct interviews, needs assessments, and other information gathering efforts.

• Supporting management of program JIRA/Confluence sites to help manage JIRA work tickets and contribute program information to Confluence.

What You Will Need:

• US Citizenship and the ability to obtain and maintain a federal Public Trust

• Bachelor's Degree

• 7+ years of data management, business process, or consulting experience

What Would Be Nice To Have:

• 10+ years of data management, business process, or consulting experience

• Master’s Degree strongly preferred

• Experience in IT or cybersecurity

• Experience supporting DHS and its subcomponents

• Excellent written and verbal communication/presentation skills

• Proficient with Microsoft Office, including Word, Excel, PowerPoint, and Outlook

• Excellent research, data gathering, analytical, critical thinking, and listening skills

• Ability to think conceptually and strategically and learn quickly

• Ability to meet deadlines, adhere to project plans, ensure any conflicts are brought to the attention of the management team, and multi-task on several projects simultaneously

• Ability to be flexible and adaptable to changes in project scope, timelines, and deliverables

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

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