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Director of Operations, Day Shift, Outpatient Imaging
Adventist HealthCareSupport Center, United States, United Statesfull_timeVerifiedPosted 6 Feb 2025
💰 $174,342/yr($116,228/yr – $174,342/yr)
About the role
Support Center
As a Director of Operations, you will:
• Coordinate, in conjunction with the physician leader and AVP for AHC Imaging, the human resource functions for clinical staff including hiring, performance evaluation, counseling, terminations, promotions, wage/salary adjustments, disciplinary decisions and grievance procedure; manages and assists in the development and implementation of programs designed to retain staff and enhance teamwork among working groups.
• Determines the composition and scheduling of staff to assure the delivery of effective and cost-efficient care.
• Oversee Manager of Scheduling and PreCert, 3 Business Development Liaisons, 2 Imaging Coordinators - focused on client relations, service delivery, satisfaction and service renewal
• Manage all Marketing and Business Development Initiatives for Adventist HealthCare OP Imaging
• Increase referring physician awareness and educate OP Imaging referral sources on services offered.
• Identify and track new business opportunities. Conduct presentations, organize and submit RFPs, identify subject matter experts needed, and transition new business to a Business Development Coordinator, Informatics Administrator, or Center Manager.
• Develops, revises and implements standards and policies for operational aspects of OP Imaging patient care goals and objectives.
• Prioritizes workload demands, establishing productivity expectations, and cross covering functions within and across areas as needed.
• Participate and assist with all financial management activities including the development of annual operating and capital budgets; monitors performance against the budget monthly, explaining variances and taking corrective action as necessary.
• Develops group practice orientation for new hires; coordinates the training of staff; leads multi-disciplinary team in providing a strong and consistent customer service orientation; maintains records on training activities.
• Ensures appropriate clinical staffing and assignments.
• Evaluates all aspects of patient care delivery system and makes recommendations for improvements.
• Develop and execute marketing plans and marketing materials.
• Build programs that serve as a pipeline for imaging referrals.
• Uphold the values and customer service standards of the organization.
• Track, report and evaluate physician/client satisfaction. Identify ways to increase scores and develop strategy for future success.
• Manages current asset inventory by maintaining equipment records including tracking ID numbers, depreciation cycles, vendor contracts and preventative maintenance to provide accurate data to the state for regulatory agency requirements and data underscoring the optimal equipment use in Radiology.
• Acts as a liaison between Radiology, Facilities, Radiology Safety Office, outside vendors and other internal departments to manage department building modifications, changes, and additions to facilitate on time, on budget, high-quality project completion and meet building and regulatory requirements. This includes, but is not limited to maintenance of schedules, budgets, quality metrics, work site inspections and project progress reporting.
• Supports departmental leadership in decision making by providing data and benchmark information to assess capital equipment ability to meet departmental needs. Participates in strategic planning activities to develop a plan for future capital equipment.
• Ability to work under pressure and balance many competing priorities.
• Organize all imaging assets on an asset inventory list. Data to track include modality, vendor, model, age, projected volume growth, estimated life, service cost over five years and any comments that may add value. This asset list will be referenced to inform the capital budgeting process. Example: If you have an aging asset with high service cost that is growing volume due to it being aligned with the strategic plan, then it is a good example of an asset to target for replacement.
• Maintain a five-year capital plan. This exercise should occur prior to the organization’s capital planning to best inform the planning process. Create a grid for a rolling 5-year period that lists the modality, description of equipment, cost and total cost by year. This exercise is completed annually and updated on a rolling five-year basis.
• Responsible for oversight of the
If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.
Adventist HealthCare seeks to hire an experienced Director of Operations for our Outpatient Imaging Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.
As a Director of Operations, you will:
• Coordinate, in conjunction with the physician leader and AVP for AHC Imaging, the human resource functions for clinical staff including hiring, performance evaluation, counseling, terminations, promotions, wage/salary adjustments, disciplinary decisions and grievance procedure; manages and assists in the development and implementation of programs designed to retain staff and enhance teamwork among working groups.
• Determines the composition and scheduling of staff to assure the delivery of effective and cost-efficient care.
• Oversee Manager of Scheduling and PreCert, 3 Business Development Liaisons, 2 Imaging Coordinators - focused on client relations, service delivery, satisfaction and service renewal
• Manage all Marketing and Business Development Initiatives for Adventist HealthCare OP Imaging
• Increase referring physician awareness and educate OP Imaging referral sources on services offered.
• Identify and track new business opportunities. Conduct presentations, organize and submit RFPs, identify subject matter experts needed, and transition new business to a Business Development Coordinator, Informatics Administrator, or Center Manager.
• Develops, revises and implements standards and policies for operational aspects of OP Imaging patient care goals and objectives.
• Prioritizes workload demands, establishing productivity expectations, and cross covering functions within and across areas as needed.
• Participate and assist with all financial management activities including the development of annual operating and capital budgets; monitors performance against the budget monthly, explaining variances and taking corrective action as necessary.
• Develops group practice orientation for new hires; coordinates the training of staff; leads multi-disciplinary team in providing a strong and consistent customer service orientation; maintains records on training activities.
• Ensures appropriate clinical staffing and assignments.
• Evaluates all aspects of patient care delivery system and makes recommendations for improvements.
• Develop and execute marketing plans and marketing materials.
• Build programs that serve as a pipeline for imaging referrals.
• Uphold the values and customer service standards of the organization.
• Track, report and evaluate physician/client satisfaction. Identify ways to increase scores and develop strategy for future success.
• Manages current asset inventory by maintaining equipment records including tracking ID numbers, depreciation cycles, vendor contracts and preventative maintenance to provide accurate data to the state for regulatory agency requirements and data underscoring the optimal equipment use in Radiology.
• Acts as a liaison between Radiology, Facilities, Radiology Safety Office, outside vendors and other internal departments to manage department building modifications, changes, and additions to facilitate on time, on budget, high-quality project completion and meet building and regulatory requirements. This includes, but is not limited to maintenance of schedules, budgets, quality metrics, work site inspections and project progress reporting.
• Supports departmental leadership in decision making by providing data and benchmark information to assess capital equipment ability to meet departmental needs. Participates in strategic planning activities to develop a plan for future capital equipment.
• Ability to work under pressure and balance many competing priorities.
• Organize all imaging assets on an asset inventory list. Data to track include modality, vendor, model, age, projected volume growth, estimated life, service cost over five years and any comments that may add value. This asset list will be referenced to inform the capital budgeting process. Example: If you have an aging asset with high service cost that is growing volume due to it being aligned with the strategic plan, then it is a good example of an asset to target for replacement.
• Maintain a five-year capital plan. This exercise should occur prior to the organization’s capital planning to best inform the planning process. Create a grid for a rolling 5-year period that lists the modality, description of equipment, cost and total cost by year. This exercise is completed annually and updated on a rolling five-year basis.
• Responsible for oversight of the
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