Director, People Analytics Consultant

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, People Analytics Consultant

Overview:
At Mastercard, the People Insights Team play a crucial role in shaping our talent strategy and enhancing employee experience through data-driven insights. The People Analytics Consultant role is part of our Consulting Team within the Global People Insights Team, requiring collaboration across multiple Regions & time zones.

The ideal candidate will have experience of providing actionable insights and compelling narratives, and have experience of partnership within the HR functional domain within a global or matrixed organization. This role requires a deep understanding of people analytics, data visualization, and the ability to translate complex data into clear, concise, and impactful narratives.

Role:
o Analysis and Insights: Conduct advanced data analysis to identify trends, patterns, and insights related to the employee lifecycle as well as other key HR areas such as employee listening, talent and performance, learning and development, etc
o Commercial mindset: Operates with a ‘business impact’ mindset; demonstrates strong commercial acumen with the ability to translate data-driven insights into strategic business decisions that drive measurable value and improve organisational performance.
o Storytelling: Develop and deliver compelling data-driven stories that effectively communicate insights to senior audiences (eg C-Suite, HR Leadership teams)
o Stakeholder Engagement: Proactively collaborates with HR Business Partners, CoE teams to provide thought leadership for analysis projects; keeps stakeholders informed of progress and timelines
o Cross functional collaboration: Ability to identify and build key relationships across functions including HR, Finance and Strategy Teams; works across the organization to execute on analytics roadmap
o Continuous Improvement Mindset: Stay up-to-date with industry trends and emerging themes in the people analytics domain, identifying opportunities to introduce external perspectives, enhance product offerings and maximize impact
o Data Integrity & Governance: Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data including partnering with Data Privacy & Governance teams to obtain appropriate data governance approvals


All About You:
Essential
o Outcome driven; with experience providing innovative advanced analytical solutions that have lasting impact in multiple dimensions; strategic, operational and financial
o Curious and inquisitive mindset; proactively seeks out the underlying story within data
o Understanding of the HR functional domain; either through hands on experience or external research
o Experience of relationship building and managing a group of either internal or external clients
o Proven practical experience in developing insights and narratives for an Executive level audience
o Flexible and responsible; ability to prioritize and manage multiple projects simultaneously, including adapting where required to changes in business priorities
o Comfortable with ambiguity and operating in a highly dynamic environment
o End-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation
o Ability to collaborate with peers and cross functional teams, working across multiple time zones
o Openness to feedback and strong self-awareness
o Ability to work within the confines of data governance and privacy standards

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.