Clinical Manager

The following position is for employment with:

Orofacial & Dental Implant Surgery
Learn more about us!

Multi-Office Practice (4 Locations):

Sand Lake Office
7352 Stonerock Circle, Suite A, Orlando, FL 32819
(407) 351-0575 | Fax: (407) 363-6945

Kissimmee Office
605 Oak Commons Blvd., Kissimmee, FL 34741
(407) 343-6200 | Fax: (407) 343-0645

Waterford Lakes Office
12780 Waterford Lakes Parkway, Suite #110, Orlando, FL 32828
(407) 380-5855 | Fax: (407) 380-5395

Winter Garden Office
3736 Winter Garden Vineland Road, Winter Garden, FL 34787
(407) 490-4632 | Fax: (407) 490-4633

POSITION TITLE: Clinical Manager

POSITION PURPOSE

The Clinical Manager leads the overall clinical operations and drives outstanding patient care within assigned location(s), including but not limited to leading clinical staff in day-to-day duties and overseeing talent development, training, and staffing objectives. This role ensures compliance with policies, best practices, and execution of USOSM standards, all while building a highly efficient and successful practice environment.

*This position requires weekly travel to all four office locations.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Lead performance management for clinical staff, including recognition, coaching, conflict resolution, and progressive discipline.

• Supervise clinical employees while fostering a culture aligned with the company’s POWER values and mission.

• Manage clinical staffing levels, onboarding, training, and timekeeping, including overtime monitoring.

• Coach and develop talent across all levels of the clinical team.

• Ensure treatment rooms are stocked and equipped to support outstanding patient care.

• Maintain and oversee licensure and continuing education requirements for doctors and surgical assistants.

• Ensure all federal, state, and regulatory compliance requirements are met (OSHA, HIPAA, I-9, etc.).

• Maintain confidentiality with sensitive information.

• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS

Basic Knowledge & Competencies:

• Strong verbal and written communication skills with clinical and administrative staff.

• Strategic thinker with a results-driven approach and high accountability.

• Effective leadership and people management skills with a focus on team performance and development.

• Exceptional multi-tasking, attention to detail, and deadline management.

• Advanced proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.

• Excellent patient/customer service skills.

Required Experience & Education:

• Bachelor's degree preferred or equivalent professional experience.

• 3+ years of operational leadership experience in oral surgery or a healthcare-related field.

• 3+ years of administrative experience in a medical or dental setting.

• Must be willing and able to travel between office locations on a weekly basis.

PHYSICAL REQUIREMENTS

• Frequent walking and standing throughout the day.

• Manual dexterity required for keyboard, phone, and office equipment.

• Ability to lift up to 25 pounds.

ABOUT US ORAL SURGERY MANAGEMENT

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation