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Sr. Project Manager
Forescout Technologies Inc.United States, United Statesfull_timeVerifiedPosted 21 May 2025
About the role
Who We Are We envision a world where every cyber asset is seen, secure, and compliant. Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects, and helps ensure the compliance of all managed and unmanaged cyber assets – IT, IoT, IoMT, and OT. For more than 20 years, Fortune 100 organizations and government agencies have trusted Forescout to provide vendor-agnostic, automated cybersecurity at scale.
What You Will DoForescout has an excellent opportunity for a strategic and business-focused Sr. Project Manager to join our high-energy, multi-cultural, world-changing team. The Sr. Project Manager will provide best practice oversight for Forescout’s Global medium to large-scale product deployments, starting at the scoping/planning phase through installation and go-live. The Sr. Project Manager will support the development and maintenance of Project Management office (PMO) processes and project documentation and work closely with Forescout’s Sales, Services, Support and R&D teams throughout project phases. In this role you will own:
- Overall responsibility for managing assigned projects liaising with sales for a knowledge transfer post sale and supporting the customers with the planning phase through installation and go-live, including:
- Draft project plans tailored to the customer requirements.
- Attend internal and external project kick-off meetings/ calls. Coach customers and Forescout project team on Forescout best practice approach.
- Communicate the project timelines and overall project status to all internal and external stakeholders on an agreed regular cadence.
- Provide best practice oversight throughout the project deployment and report any concerns to key internal stakeholders to formulate a plan to get the customer back on track.
- Coordinate customer and internal timelines with regards to hardware/software delivery and consulting resources assignments.
- Liaise closely with the assigned Customer Success Manager to track, report and follow through on customer requirements. Support monthly and quarterly business review calls.
- Alert key internal and external personnel of any issues that might affect the project deadline.
- Conduct lessons learned following completion of deliverables to feedback and improve project plan templates.
- Support the develop of project documentation and metrics to track customer success and ROI:
- Project plans and trackers
- Develop measurable success criteria
- Work with customers to collect and track before/after data to show ROI for security, compliance, visibility and IT automation.
- Minimum 5 years of IT experience in strategic planning, development, implementation, and maintenance of systems, preferably across multiple hardware and software platforms
- Exceptional project management skills, effectively managing multiple medium-to-large projects in a cross-functional environment. Ability to analyze project needs and determine resources needed to meet objectives and strong analytical, problem-solving and conceptual skills.
- An understanding of cyber security standards, procedures, and technologies.
- Demonstrated excellent oral and written communications, including presentation skills with audiences of varying levels of management; ability to establish rapport, to garner influence and collaboration.
- Ability to work with stakeholders from different cultures, backgrounds, and across different time zones at times outside normal business hours, highly collaborative with excellent people skills.
- Ability to remain calm in stressful customer situations and apply good decision making to achieve a positive outcome.
- Proven long-term customer relationship development skills; passionate about customer success.
- Willingness and ability to travel domestically and internationally, expected travel is up to 30%.
- Extended or non-traditional work hours may sometimes be requi
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