Manager- Entertainment Technical

The Gig:

Owner of all Entertainment Technical systems and equipment and leader of all entertainment technicians and leaders fleet-wide

What You'll Be Up To:

Essential Responsibilities

Management and Recruitment of Technical Staff

• Manage and mentor all onboard entertainment technical leaders, providing guidance, professional development, and performance support

• Develop and maintain training plans for all entertainment technical positions, ensuring consistent skill development across the fleet

• Recruit, interview, and plan rotations for all onboard entertainment technical staff positions

• Create all pre-contract and ongoing entertainment technical training to ensure staff readiness prior to and throughout deployment

• Serve as the shoreside leader for all entertainment technical staff, setting standards and providing ongoing direction

• Develop and maintain SOPs and policies to standardize entertainment technical operations fleetwide

• Conduct or participate in performance evaluations for all Entertainment Technical and Digital Systems leaders

• Lead the shoreside technical team, ensuring alignment between shipboard execution and shoreside strategy

Entertainment Technical Systems & Equipment

• Own the overall health and lifecycle of all onboard technical systems & equipment

• Research and evaluate emerging technical systems and equipment to inform innovation, upgrades, and future fleet standards

• Administer inventory management for all technical equipment and tools, ensuring accurate tracking and availability across the fleet

• Partner with ships and buyers to guide item/equipment selection and approve technical purchases

• Oversee ongoing maintenance, repairs, replacements, and audits of all onboard technical systems & equipment

• Provide systems support and troubleshooting guidance to onboard technical crew, ensuring they have the tools and resources needed to perform effectively

Technical Vendors

• Maintain excellent relationships with existing vendors

• Manage onboard technical ordering and consummable replenishment

• Coordinate with technical programmers to support onboard operations, new show installs, cast changeovers, and other projects as needed

• Solicit, engage, and build relationships with new technical vendors to expand and strengthen the vendor network

New Builds/Dry Docks/Special Projects

• Review and approve ship build drawings throughout the design and construction process

• Maintain and update venue drawings to reflect all post-delivery modifications

• Organize projects, schedule, and vendor bookings

• Serve as the on-site Entertainment Technical Leader during build, delivery, and installation phases

Technical Production for New Programming, Experiences, & Charters/Groups

• Support all technical needs of new programming and experiences, partnering closely with creative, music, and experience leaders throughout development

• Participate in the creative technical development process as an engaged stakeholder, providing technical expertise and feasibility input from concept through execution

• Work directly with the VV Charters & Group team and charter operators to manage technical requirements and associated costs

Travel Requirements

• Be on-site at the shipyard for significant periods during new builds and dry docks

• Attend industry conferences (e.g., USITT, LDI) to support recruiting of onboard staff

• Regularly visit and sail on each vessel to assess and support technical operations

• Travel to the Orlando rehearsal studio and workshops to support new show technical development and cast changeovers

Other duties as assigned

SuperPowers Required:

• Minimum 10 years' experience in various entertainment technical positions (TD, lighting, sound, video, automation)

• Minimum 5 years' technical leadership experience in the cruise industry

• Strong leader who develops talent on their team

• Strong technical equipment knowledge across all e