Technical Marketing and Reporting Intern

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.  

DP World Americas Regional Commercial team is looking for a Technical Marketing and Reporting Intern. 

JOB RESPONSIBILITIES

Supporting Performance Monitoring and Reporting: 

• Assist in establishing KPIs and performance metrics for monitoring the effectiveness of lead generation and CRM engagement. 
• Help develop standardized reporting templates to track progress against objectives. 
• Support regular reviews and analysis to identify areas for improvement and optimization. 
• Assist with special commercial projects with research, data analysis, presentation preparation, as required. 

 

Supporting Budget Planning and Allocation: 

• Assist in working with finance and leadership teams to allocate budgets for marketing, CRM, and event management initiatives. 
• Help monitor budget utilization and adjust allocations based on evolving priorities and performance metrics. 
• Support transparency and accountability in budget management processes. 

 

Aiding in CRM Integration, Reporting and Management: 

• Assist in overseeing the integration of CRM tools and platforms for enhanced lead generation and management. 
• Assist in the integration and management of the CRM Sales Hub. 
• Track user activity and engagement KPIs within the CRM. 
• Generate reports on CRM campaign effectiveness, including the number of leads generated, conversion rates, and ROI. 
• Help develop training programs for sales and marketing teams on CRM usage and best practices. 
• Support regular review of CRM data for insights into lead generation, pipeline management, and customer engagement. 

 

Supporting Sales Performance Overview: 

• Assist in coordinating with regional teams to gather data for the Regional Overview section of the dashboard. 
• Help in developing strategies to ensure accurate tracking and reporting of regional revenue, qualified pipeline, and revenue goals. 
• Support in establishing protocols for forecasting revenue by division and incorporating these insights into the dashboard. 

 

Assisting in Top Performers Analysis: 

• Help coordinate with sales teams to identify top performers and key wins. 
• Aid in collecting data on customer names, products, business units, volume, and revenue for analysis. 
• Assist in generating reports highlighting top performers on a bi-weekly basis for regional and divisional views. 

 

Learn and Understand Market Intelligence and Data Analysis: 

• Utilize Commercial/Market Intelligence Digital Assets like Panjiva and HIS Markit to gather market insights. 
• Analyze data to identify emerging market trends and opportunities. 
• Segment prospects based on industry, geography, and other relevant criteria. 
• Generate reports on market intelligence and present findings to the team. 

 

Assisting in Cross-Functional Collaboration: 

• Participate in regular collaborative planning sessions between the Commercial and Communication teams. 
• Help facilitate regular meetings and communication channels between sales, marketing, communication, and IT teams. 
• Document meeting notes and action items, ensuring follow-up on assigned tasks. 
• Assist in addressing challenges and optimizing strategies based on team discussions. 
• Support creating a collaborative environment to share insights, coordinate activities, and address challenges effectively. 

 

QUALIFICATIONS, EXPERIENCE AND SKILLS

This is a hybrid role, with 3 days in the office.  
 

• Interest in sales and market research
• Enrolled in an undergraduate or graduate degree program in business or economics
• Must be heading into junior or senior year or are a recent graduate
• Familiar with Microsoft Excel spreadsheets or similar spreadsheet software
• Excellent verbal and written communication skills
• Excellent research and writing skills
• Exposure to CRM platforms like Salesforce
• Good time management
• Critical thinking skills
• Self-starter

 

We deliver these services through an interconnected global network of 128 business units in 60 count