Multi Skill Engineer - Active Directory / Office365 / Exchange

Key Responsibilities

Active Directory

• Design, manage, and support AD infrastructure (users, groups, sites, policies, authentication).
• Troubleshoot domain controller, replication, GPO, and identity issues.
• Manage AD security, access controls, and best‑practice hardening.

Office 365

• Administer and support O365 services, including Exchange Online, Teams, SharePoint, and Azure AD.
• Manage licenses, security groups, mail flow, and compliance settings.
• Support identity synchronization (AAD Connect, Entra ID).

Microsoft Exchange

• Administer hybrid or cloud-only Exchange environments.
• Troubleshoot mailbox issues, transport problems, and connectivity issues.
• Support migration projects (on‑prem → cloud).

Scripting & Automation

• Develop and maintain PowerShell scripts for automation, reporting, and administration.
• Build automated workflows to reduce manual tasks and improve efficiency.
• Create documentation, runbooks, and reusable toolsets.

Operations & Support

• Act as an escalation point for complex identity, messaging, or O365 problems.
• Perform root cause analysis and propose long-term fixes.
• Follow ITIL practices for incident, change, and problem management.

Required Skills & Experience

• 7+ years of hands-on experience with Active Directory, Office 365, and Exchange.
• Strong PowerShell scripting skills (loops, APIs, modules, automation).
• Deep understanding of identity management, security, permissions, and access control.
• Experience with hybrid identity setups (Azure AD Connect, Entra ID).
• Solid understanding of networking basics (DNS, TCP/IP, certificates).
• Familiarity with modern authentication (OAuth, MFA, Conditional Access).

Preferred Qualifications

• Microsoft certifications (e.g., MS-102, AZ-104, SC-300, or older MCSE/MCITP).
• Experience with: 
  • Email migrations (on‑prem to O365)
  • Intune/endpoint management
  • Automation platforms (Azure Automation, Logic Apps)
  • Power Platform (bonus)

Soft Skills

• Strong communication—able to explain complex concepts in simple terms.
• Problem-solving mindset and ability to work independently.
• Ability to collaborate with cross-functional teams.
• Detail-oriented with strong documentation habits.

Job Type

• Hybrid

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin,