Warehouse

Description

Essential Duties and General Responsibilities include the following:

1. Warehouse staff will be assigned to a work group. This will be their primary workload, but they will be used as deemed necessary by the manager as the workload, finish time or outstanding projects warrant.
2. All paperwork is to be organized and relayed to the manager in a timely fashion.
3. All shipped packages are to be organized, professionally and well-documented for the benefit of the receiver and for the reputation of the dealership.
4. All staff is to communicate safety hazards immediately to their manager.
5. When discrepancies in stock are identified, warehouse staff is expected to immediately take note of it and pass it to their manager.
6. Toward the end of the shift all Warehouse Staff is responsible for cleaning, making sure all of the day’s orders are correctly inventoried, all trash is taken to the dumpster, metal recycling, cardboard recycling and the bullpen and loading dock areas are clean and free of trash and parts.

Customer Order Puller

• This staff is to pick parts for delivery orders, will call orders and appropriate front counter orders.
• The minimum acceptable quantity pulled per day is 100.
• This staff is expected to communicate with the Warehouse Manager when the number of orders pending picking exceeds 30 minutes of work.
• This staff is to write their initials by each part they pull on the pick ticket.
• This staff is to write the time they finished pulling an order on the pick ticket.
• This staff is to bring to the Warehouse Manager’s attention any parts that cannot be located.

Stockers

1. This staff is to promptly and properly put into stock inventory received. Some of the guidelines to do this properly are as follows:
   1. Face boxes
   2. Remove bulk parts (screws, fittings, etc.) from packaging
   3. Identify and fix parts that are nearby and stocked wrong
   4. Communicating with warehouse manager when a problem is identified
   5. Tape any open boxes shut
2. This staff is to identify parts for specific customers that were shipped “Stock”, record receipt of these parts and immediately give them to the Shipping and Receiving for processing.
3. This staff is to identify parts that in short supply and are also located at other warehouse. They are to notify the Warehouse Manager of these parts.
4. Staff is to restock Will Call parts and miscellaneous parts in the warehouse.

Shipping and Receiving

1. This staff is to receive and process incoming overnight and priority freight.
2. This staff is to immediately notify the selling salesperson and the Warehouse Manager of incoming external sales orders from courier via email.
3. This staff is to immediately notify the selling salesperson, the Service Manager and the Warehouse Manager of incoming shop sales orders from courier via email.
4. This staff is to charge freight as necessary when salespeople have failed to bill it and also bring this to the Warehouse Manager’s attention.
5. Staff is to change bin locations on Special Order Parts from “TEST” to 8101 or 8102, as reflects the correct bin location, for both emergency and stock orders.

• This staff is to notify the Warehouse Manager at the end of each day of orders that are not claimed by a salesperson.
• This staff is to prepare PAR’s and present the list to the Warehouse Manager for approval at least once per week.
• This staff is to file for and ship all approved PARs back to the vendors.
• This staff is to ensure all orders are signed for in a log by the person who received the parts.
• This staff is to check all outgoing orders for accuracy and note that fact in a log. The log will contain shipping information and a reference to the contents.
• This staff is to complete RGAs.
• This staff is to store RGAs.
• This staff is to give the Warehouse Manager a copy of all RGAs.

Satellite Warehouse

• This staff is to promptly and properly put into stock inventory received. Some of the guidelines to do this properly are as follows:
• Face boxes
• Remove bulk parts (screws, fittings, etc.) from packaging.
• Identify and fix parts that are nearby and stocked wrong.
• Communicating with warehouse manager when a problem is identified.
• Tape any open boxes shut.
• Staff is to retrieve daily transfer of parts required to restock main warehouse.
• Staff is to pull orders for bulk parts stocked at Warehouse 2.
• This staff is to notify the Warehouse Manager when stock arrives each day.
• This staff is to receive, sort, count and record dirty cores.
• This s