Nurse Manager, Capacity Management & Staffing Solutions - Nursing Admin - Full Time 8 Hour Days (Exempt) (Non-Union)

The Nurse Manager holds 24 hours accountability for quality of patient care through staffing, throughput, efficiency of operations, and human resources management for the assigned departments. Staffing and throughput services are carried out in collaboration with hospital administration and the medical staff and in compliance with organizational goals and appropriate regulatory agency requirements. The nurse manager coordinates all functions and processes of the staffing office, clinical administrative supervisor, and throughput, Manages timekeeping, payroll, and throughput metrics as well as unplanned staffing assistance and coordination. Facilitates patient placement and throughput processes matching staffing with census for exceptional patient care. Serves as a resource to departments needing supplemental staffing. Ensures an effective system for determining the required daily and long term staffing plan needs Promotes collegial relationships between the staffing office and other departments and disciplines throughout the medical center. Promotes a positive and professional environment; holds supervisory responsibilities; maintains adequate and productive staffing; collaborates with staff to meet or exceed quality and patient safety goals through shared governance.

Essential Duties:

• 1. Provides leadership for nursing staff and the interdisciplinary patient care team to support high quality care of patients and families (as evidenced by increased patient satisfaction, decreased HAI, staff conversation records/disciplines, incident report follow ups completed in a timely manner and other measures as applicable). a. Acts as a role model and steward to the shared vision, mission, values, and service excellence standards of the organization and the Department of Nursing, demonstrating application of the Professional Practice Model. b. This position has a 24 hours/ 7 days accountability and responsibility to our CAS/CMC/SC and collaborating with all clinical and non-clinical staff members, patient, and visitors. c. d. Instills the Keck values in staff and holds them accountable to the standards set for service excellence and the professional practice of nursing. e. Maintains positive and collaborative professional relationships with peers, management, physicians and patients/families to ensure patient-centered care. f. Acts as a mentor for the Unit Practice Council through role modeling, teaching, goal setting, providing necessary resources, positive reinforcement, and celebration of successes g. Shares responsibility for nursing process and outcomes, providing staff performance coaching for process and quality improvement, including the development of action plans through shared-governance committees/councils. h. Encourages staff to provide input and make decisions supported by evidenced-based practice to improve patient and family care and the work environment. i. Provides opportunities to involve staff in projects, conferences, professional certification, and educational advancement that encourages and provides professional growth and development. j. Oversees performance management, including developing individualized action plans to support staff development to meet or exceed quality, performance and organizational goals. k. Promotes cohesive work teams and constructive conflict resolution, actively supporting intra- and inter-professional teamwork, within the department. l. Maintains knowledge of federal, state and local regulatory requirements that impact clinical services and professional practice to ensure efficient quality of care is provided and is in compliance with established organizational goals. m. Maintains clinical competence n. Addresses quality of care concerns and intervenes to ensure a safe environment for patients and staff including comprehensive review of reportable events. o. Supervises care provided by maintaining high visibility and accessibility to patients/families and staff in the clinical area(s) through purposeful staff and patient rounding with timely follow-up on quality, performance and behavioral issues. p. Ensures staff compliance with bedside reporting. q. Delivers information to patients and staff in a manner that is supportive, timely, and understandable. r. Timely completion of incident report follow ups (SRMs); ensures that all “Never” events are immediately reported to Risk Management s. This is also a highly visible and transparent position, and the candidate will be leading by example, by mentoring and teaching others as well, and covering any call offs as needed.
• 2. Provides the personnel, workplace, and technology resources necessary for the provision of safe, high department quality patient and family care (as evidenced by competencies completed, staff satisfaction, completion and improvement of audits, decreased staff delinquencies and other measures as applicable). a. Oversees daily department operations in collaboratio