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Registered Nurse Navigator

City of Chattanooga
Chattanooga, United Statesfull_timeVerifiedPosted 3 Dec 2025
💰 $77,348/yr($64,024/yr$77,348/yr)

About the role

 

Salary: $64,024 - $77,348 annually (GS.12)

 

Work Hours: Monday - Friday 8:00am - 4:30pm

*Hours may vary due to work assignments and projects*

 

Work Location: 101 East 11th Street

 

FSLA Status: This is an Exempt position.

 

Department: Community Health

 

Summary

Under direct supervision of the Lead Nurse Navigator, the Registered Nurse Navigator provides comprehensive coordination of care for patients and their families/caregivers, to eliminate barriers to timely care, facilitate flow/access through area system health care resources, facilitate interactions, increase patient compliance and satisfaction, maintain point of contact with providers and frequently serve as an initial first point of contact for patients and families.  Perform community needs assessments, oversees the planning, scheduling and implementation of clinical activities.  Designs and develops educational materials for children and adults based on developmental level.  Document activities and collect data for updating the Community Health dashboard.

SERIES LEVEL:

The Registered Nurse Navigator is a stand-alone position. 

ESSENTIAL FUNCTIONS:(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)

Provides direct patient nursing care for specified patients.

Performs nursing assessments and triage of patient care needs for new and ongoing patients.

Oversees the planning, scheduling, and implementation of day-to-day clinical activities and procedures for navigated patients.

Work with physicians and other primary care providers to facilitate, coordinate and ensure patient access.

Central point of contact for all navigated patients; including interaction with medical, nursing, ancillary services.

Provides education to patients, families, and significant others; acts as an information resource to students, health care professionals, patients, and the public.

Collect and report data from patient on barriers, health care, medications, and prior treatments

Track order completion and follow up.  

Monitor patient compliance with patient treatment plans. 

Assist patients with referrals to outside resources and care coordination as needed. 

Follows established policies, procedures, and objectives, continuous quality improvement objectives and safety, environmental, and/or infection control standards. 

Collaborates with medical providers, patient care staff and clinic/facility management in the planning and implementation of patient and staff education. 

Designs or participates in the creation of health education materials. 

Address the high prevalence of chronic diseases.

Improve the health literacy and inequalities of the populations in assigned neighborhoods.

Support health related events hosted by other departments, centers, and other non-profits.

Develop health curriculum for health courses in the community, being mindful of cultural competence and health literacy levels.

Must meet regular attendance requirements.

Must be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens.

Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.

Performs other duties as assigned.

Minimum Qualifications:

Bachelor’s degree in Nursing and at least three (3) years of experience directly related to the duties and responsibilities specified; or any combination of equivalent experience and education.  State certification or licensure from a state participating in the multistate privilege to practice.  Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Will be required to submit immunization records for review for required vaccines and TB testing. Must pass a pre-employment criminal background check.

A post-offer, pre-employment physical examination/medical history check may be a requirement for some positions.

M

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Company

City of Chattanooga

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