Senior Operations Assistant Submissions, Exports and Underwriting

RenaissanceRe is a leading writer of Property & Casualty Reinsurance. For over 25 years, we have helped customers and communities recover and build resilience through our industry-leading ability to understand risk, source efficient capital and rapidly pay claims.

Our global team shares a passion for solving our customers’ biggest problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking.

POSITION SUMMARY:

The Senior Operations Assistant - Submissions, Exports and Underwriting is responsible for, but not limited to, supporting the team, providing technical expertise to the members of the Operations team, ownership of a defined portfolio of responsibilities, which may include certain aspects of facilitating, reviewing and analysing the processing of all aspects of underwriting/reinsurance contract and claims information in our risk, accounting and claims systems for all books of business written. The Senior Operations Assistant will work and support across the Operations teams and will also assist with special/ad hoc projects when required. Also, will be responsible for receiving and logging submissions and analyzing and inputting all aspects of underwriting/reinsurance contracts in our risk and accounting systems for all books of business on the global platform.  This role also provides information and support to the underwriting team in the production, underwriting, and management of the book of business on a global basis.

PRINCIPAL ACCOUNTABILITIES:

• Supporting development, implementation and documentation of processes and controls for efficient handling of department responsibilities.
• Assisting with development and oversight of metrics and KPIs ensuring they align to the goals of the team.
• Helping to support to Claims, Reserving, Underwriting and Finance departments.
• Support for adherence to contract certainty.
• Assist with implementation and execution of special/ad hoc projects within the Operations Department.
• Provide support to the broader Operations team to help to ensure smooth and efficient monthly and quarterly closes.
• Assist with requests from both Internal and External Auditors.
• Ensuring SOX compliance for Operations processes.
• Ensure all responsibilities are carried out with a high degree of quality, in a timely manner.

Submissions Exports and Underwriting:

The Senior Operations Assistant – Submissions Exports and Underwriting is responsible for receiving and logging submissions and analysing and inputting all aspects of underwriting/reinsurance contracts in our risk and accounting systems for all books of business on the global platform.This role also provides information and support to the underwriting team in the production, underwriting, and management of the book of business on a global basis.

• Enter contract and submission data according to specific procedures for new and / or renewals policies into REMS.
• Help monitor the new and renewal business and maintain electronic document files.
• Update account information in REMS and SICS.
• Liaise with Brokers, Underwriters, and Analysts to ensure that technical account information is current, accurate and complete.
• Book deals into the reinsurance accounting system SICS and ensure deals are accounted for in line with quarterly deadlines.
• Monitor and review contract wordings for signing by the underwriting officer and return final contract to brokers.
• Compile statistical data relating to contract experience and assist the manager in tracking metrics and KPI globally.
• Ensure data quality/hygiene in REMS and SICS is accurate and up to date.

• Analysis and booking of complex deals.
• Assist the Specialist and management team in training of individuals within the team.
• Review transactions and provide information to Specialist or management team of items that do not meet SLAs.
• Assist projects and conduct UAT as required.

EXPECTED COMPETENCIES:

• A university degree preferred, (emphasis on business, insurance or finance / accounting is advantageous) or comparable experience essential.
• At least 2 to 5 years prior relevant experience in area of responsibility preferred.
• Good knowledge of general insurance business or reinsurance.
• Strong analytical, problem-solving skills, able to identify alternative solutions to often complex problems, accounts and transactions.
• Applies strong technical skills to achieve results. 
• Knows and meets industry standards. 
• Prioritizes responsibilities, m