TikTok Shop - Business Operations Manager, ISV Commerce Partnerships - Partner Product

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
Commerce partnerships are a critical means of scaling interactions between TikTok users and merchants across the globe. As a Business Operations Manager, you will work closely with the Product Marketing and Operations team leads to establish strategy and processes to maximize the value we can create for our merchants, users, and creators.
Come help us bring #TikTokMadeMeBuyIt to merchants, buyers, and creators globally.

Responsibilities:
- Research industries, verticals, markets to establish the most adequate strategy in partnership with the team's leadership and the business development team.
- Own the strategy documentation process, a critical step to maximize synergies across the business.
- Provide support to the Business Development arm of the team to model partnership potential, referral and incentive programs.
- As a Business Operations Manager, you will work closely with Partner Development Managers, Product Marketing, Customer Solution Tech and Product Operation teams to establish strategy and processes to maximize the value we can create for our merchants, users, and creators.
- Manage core operations for the Partner Development and Management team including development of dashboards, establishment of scalable Partner CRM tools, annual planning, OKRs, ongoing reporting and contract work, proactively resolving business issues.
- Support the deployment and growth of our partner enablement and activation efforts with our Partner Marketing & Operations teams to drive maximum impact on our business

Qualifications

- 4+ years of data analysis, business operations, strategy, consulting, or related analytical experience. High growth tech start-up experience preferred.
- E-commerce experience is required and marketplace/ ISV App Store management is a bonus.
- Exceptional data analytics skills.
- Skilled project manager with exceptional organization. High EQ team-player with the ability to manage expectations across time-zones and cultures
- Self-motivation and ability to thrive in ambiguity and adjust quickly to change
- Comfortable working with tight deadlines and changing priorities
- Fast learner, highly entrepreneurial with a good sense of judgment and original thinking
- Personable, collaborative and capable of building relationships cross-functionally
- Excellent written and verbal communication skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at tac.accommodations@tiktok.com

Job Information

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $96000 - $151111 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the follo