REACH Case Manager

Description

Title: REACH Case Manager

Location: Belltown

Salary: $72,500-$74,500

Schedule: 8:00am-4:30pm

Working at Evergreen Treatment Services makes a big difference in our community!

• ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. Learn more about our mission and values.
• Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we are working to achieve racial equity, health equity, and community justice.
• Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day to serve our most vulnerable community members. Check out the compelling stories told by our patients, clients, and staff members that provide more information and a clear picture regarding our organization’s essential work.

REACH Mission and Values:

The REACH Program of Evergreen Treatment Services works with individuals experiencing homelessness and behavioral health conditions to help them achieve stability and improved quality of life. The REACH mission is to foster community health and safety through outreach, relationship, healing interventions and systems advocacy for people who use drugs. REACH provides outreach-based-care coordination, multidisciplinary clinical services, and supports to access and maintain housing. All services are based in principles of harm reduction that offer respect and dignity to individuals moving through stages of change in their lives.

REACH incorporates a racial equity lens that includes naming the impact and actively dismantling systems of oppression rooted in White Supremacy, while addressing the root causes perpetuating historical trauma and immense suffering in individuals’ lives. We are committed to building a robust behavioral health response that diverts people away from jail by rebuilding community and providing services to ensure those presently marginalized aren’t just surviving, but able to thrive.

REACH offers an array of services ranging from survival support provided where folks are living outside to linkages to essential resources such as housing, assistance to resolve legal issues, health care, entitlements and easily accessible treatment for substance use disorders and mental health conditions.

The REACH team is passionate about creating a hospitable and welcoming environment for all people while providing quality services on an individually tailored basis to our clientele. REACH values diversity of lived experience, is committed to racial equity and social justice, and appreciates hard work,

creativity, and a good sense of humor. People who have been impacted by the criminal legal system are encouraged to apply.

This dynamic position plays an important role in helping ETS accomplish our mission!

Job Summary:

The Integrated Care (IC) domain at REACH focuses on individuals with complex health issues who live unsheltered and use drugs. Grounded in harm reduction principles, the work within this domain requires a comprehensive approach that recognizes the interconnectedness of health, home, community, and pleasure in fostering well-being. At its core, this approach recognizes that drug use is often complex, influenced by a multitude of factors including social, economic, and health-related issues, demanding an approach to care that considers the whole person and is tailored to the individual according to their unique needs and identity. 

• The Care Manager role is part of the REACH team that supports ETS’ mission through providing outreach, engagement, intensive case management and care coordination services to adults experiencing behavioral health challenges who have not effectively engaged in needed services. The goal is to develop trusting relationships within which clients may explore their needs and goals and receive ongoing support to engage in services that will help improve their stability and quality of life. Client-centered services are provided from a harm reduction perspective utilizing motivational interviewing skills. The case manager must develop collaborative relationships with staff of other agencies providing services to this population in order to effectively coordinate care. The nature of this position is extremely independent, requiring creative thinking, multitasking, time management and organizational skills, and conflict resolution skills.
• Clients from vulnerable populations who regularly experience oppression, injustice and have less access to services are prioritized at our organization.
• This position requ