Knowledge Management Specialist Senior Level

Description

ITC is a Woman Owned Small Business delivering exceptional consultation to the U.S. Government in Systems/Software Engineering, Cybersecurity Solutions, Mission Operations/INTEL Analysis, and Management Services in order to enable our customers to solve the most challenging problems. With continued growth comes opportunity, and we are currently searching for a Top-Secret SCI with polygraph-cleared Senior- level Knowledge Management Specialist.

Responsibilities:

• Acts as an SME for Knowledge Management and its reporting capabilities, manages content and workflow, and educates front-end users on the use of the Knowledge Management System 
• Integrates information from departments and functions throughout the organization to facilitate easy access, sharing, and dissemination of information with internal business partners and external customers.
• Trains and educates front-end users of the knowledge management tools
• Coordinates process improvement initiatives through the disciplined use of technology solutions, facilitates discussion of process alternatives to arrive at best practices, and coordinates the development and modification of new and existing content. 
• Provides operational support to CNMF by conducting and overseeing data analysis to optimize search results and ensure proper categorization of content. 
• Provides strategic direction to business groups through initiative prioritization, integration, and resource application and ensures that policies and procedures align with the USCYBERCOM mission. 
• Manages content that integrates information from departments and functions throughout the organization to facilitate easy access, sharing, and dissemination of information with internal business partners and external customers. 
• Oversees reporting to support operations and prepares analysis and recommendations related to categorization of content and optimizing search results. 
• Monitors solution benefits and key measures of success to ensure that ongoing benefits are realized (e.g., improved process consistency and faster onboarding of information) 
• Facilitates development of controls with business partners through streamlining processes and system automation and prepares presentations for senior management to support recommended changes, new initiatives, or enhancements.

Requirements

• TS/SCI with CI Polygraph
• Minimum 10 years of experience as a Knowledge Management Specialist.
• Minimum of bachelor’s degree in information management, or related discipline.
• Strong attention to detail and organizational skills. Excellent communications skills.
• Significant SharePoint experience required.
• Experience designing SharePoint front-end solutions based on business requirements.
• Knowledge of SharePoint Designer workflows and InfoPath forms.
• Build SharePoint Online solutions compromised of workflows, forms and dashboards.
• Knowledge of USCYBERCOM/CNMF mission is helpful.

Benefits for this position include:

• 401K plan with company contributions (safe harbor and profit sharing)
• 11 Federal holidays, 21 Days PTO
• Medical, Dental, & Vision with substantial company contributions
• Company provided Life, LTD and STD Insurance
• Health Savings Accounts/ Flexible Spending Accounts
• Referral Bonuses
• Performance Bonuses
• Tuition Assistance for Education, Training, and Professional certifications
• Career Development

Many factors can influence final salary including, but not limited to relevant prior work experience, specific skills and competencies, education, and certifications. Final salary can also be influenced by a position’s geographic location, Federal Government contract labor categories, and contract wage rates.

The salary Range for this position is: $100,000-$180,000

ITC is an Equal Opportunity employer. Qualified applicants or employees will receive consideration for employment without regard to race, color, religion, ethnic or national origin, ancestry, age, sex, sexual orientation, gender identity, pregnancy (including childbirth or related condition) citizenship, familial status, mental or physical disability status, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law.