Comcast Business Analyst Co-op

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Job Description

Program Overview  

The Comcast Cooperative Educational Program (Co-op) immerses students into the daily operations of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. Designed for students whose curriculum allows for a cooperative learning track, the co-op becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units. Throughout the experience, there is opportunity for exposure to mentorship and professional development while having some fun along the way. 

 

Role Overview  

 

Customer Base Engagement and Retention Strategy Team Overview  

The Customer Base Engagement and Retention Strategy team is responsible for supporting the development of the overall strategy to grow long-term value of the 30M Xfinity residential customer base. Our focus is on identifying material opportunities to drive key growth metrics including margin expansion, product engagement and tenure extension.  

 

Co-Op Role Overview 

The Business analyst for Customer Base Engagement and Retention Strategy will primarily be responsible for gathering insights to document potential solutions that enable the company to maximize values using analytical methods. This individual will gain experience in interpreting marketing and customer data, providing insights that enhance current measurement practices, and supporting overall customer engagement and retention action plans.  

 

Projects/Problems to Solve: