Digital Product Manager III - Demand Chain

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Overview:

As a Product Manager III at 7-Eleven, you will lead the development of foundational digital platforms and products that power our demand chain & logistics ecosystem. You will play a critical role in shaping how we plan, optimize, and execute supply chain processes end-to-end, driving measurable impact on revenue, margin, and customer experience. This role requires strong product leadership across complex, cross-functional systems, partnering with Engineering, Demand Chain, and Merchandising to deliver scalable solutions. You will define product strategy, execute against a clear roadmap, and leverage data to continuously improve business outcomes. The ideal candidate combines platform thinking, business acumen, and execution rigor to deliver high-impact capabilities in a fast-paced, enterprise environment.

This Role:

As a Product Manager III, you will lead complex, cross-functional initiatives across Demand Chain. Own the end-to-end outbound logistics product ecosystem, driving capabilities across shipment execution, store delivery, check-in, and post-delivery reconciliation to improve delivery reliability, cost efficiency, and store experience.

Responsibilities:

30% Strategy & Planning

• Owns the product roadmap for a specific functional area, ensuring alignment with broader enterprise goals and managing dependencies with adjacent product teams.
• Translates the enterprise vision into actionable product strategies by developing a deep understanding of 7-Eleven customer and associate needs to deliver a seamless shopping experience.
• Contributes to business growth by applying domain expertise to identify new opportunities and turning high-level goals into defined product requirements.
• Collaborates with peer PMs to ensure a cohesive user journey across different touchpoints of the enterprise ecosystem.
• Analyzes the business impact of proposed features, prioritizing the backlog to maximize ROI and support the overarching enterprise roadmap.
• Defines and tracks key success metrics (KPIs) and analytics for specific features, using data-driven insights to recommend and implement product refinements.
• Develops data-backed business cases for new initiatives, ensuring they are timely, feasible, and aligned with departmental objectives.
• Partners with Engineering contribute to the technical roadmap, ensuring the product is scalable and sustainable.

50% Delivery & Execution 

• Leads the product development lifecycle by partnering closely with engineering and design to ensure the timely delivery of high-quality features.
• Ensures value delivery by mapping every feature and user story back to enterprise goals and defined KPIs.
• Identifies and clears blockers within the product team to maintain development velocity and meet technical and financial milestones.
• Prioritizes the product backlog by balancing incoming stakeholder requests against user needs and the long-term product vision.
• Drafts detailed user stories and requirements, providing clear guidance on design and functional logic while accounting for cross-product dependencies.
• Monitors product performance post-launch, analyzing usage data to inform tactical adjustments and future iterations.
• Promote operational excellence by identifying process improvements that enhance team efficiency and internal customer satisfaction.

20% Team and Stakeholder

• Fosters a highly collaborative environment with Engineering, UX, and the Business to drive product value and resolve day-to-day impediments.
• Operates as a hands-on practitioner of modern software development methodologies (e.g., Agile, Scrum), ensuring efficient workflow and communication.
• Serves as the "Voice of the User," empathizing with customer pain points to ensure the final product solves real-world problems.
• Maintains transparent communication with the product team regarding progress, lessons learned, and upcoming milestones.
• Manage stakeholder expectations by providing data-backed rationales for prioritization and educating partners on the product development process.
• Contributes to the PM community by participating in "Communities of Practice" and sharing learnings regarding modern design and development core practices.
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