Associate Quality Manager

Position Description and Purpose: 

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We’re a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we’re on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners. 

Roskam Foods produces and packages food products with the goal of consistently meeting and exceeding customer expectations for quality, safety, and wholesomeness.

 Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We’re a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we’re on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners.  And we are growing with some amazing new customers!

The Associate Quality Manager will assist in overseeing the quality control and assurance processes to ensure that products meet regulatory, customer, and internal standards. This role supports the development, implementation, and maintenance of quality systems, procedures, and processes. The Associate Quality Manager works closely with cross-functional teams to ensure continuous improvement in product quality and compliance with food safety requirements.

Come join the team that is reaching exponential potential by multiplying possibilities!

ESSENTIAL FUNCTIONS:

Quality System Management:

• Assist in maintaining and enhancing the company’s quality management system (QMS), ensuring compliance with regulatory standards such as FDA, USDA, and customer-specific requirements.

• Help manage food safety programs, including HACCP, GMP, and SQF, ensuring proper documentation and procedures are followed across all areas of the facility.

• Assist in internal and external audits and ensure corrective actions are implemented in response to non-conformances.

Team Support & Supervision:

• Work with the quality assurance team to monitor daily activities, ensuring proper testing, sampling, and verification processes are followed.

• Provide guidance and training to quality team members to ensure they are equipped with the necessary skills and knowledge to carry out their tasks effectively.

• Collaborate with cross-functional teams (Production, R&D, Sanitation, and Supply Chain) to identify and resolve quality-related issues.

Product & Process Inspection:

• Oversee the monitoring of production lines, ensuring that products meet quality specifications throughout the manufacturing process.

• Review product test results and recommend improvements to prevent recurring quality issues.

• Conduct inspections of incoming raw materials and ensure they meet company standards and customer requirements.

Documentation & Reporting:

• Maintain accurate and up-to-date documentation for all quality-related activities, including inspection records, test results, and audit findings.

• Prepare quality reports for senior management and participate in meetings to discuss quality performance and areas for improvement.

• Assist in developing and maintaining detailed standard operating procedures (SOPs) for quality and food safety processes.

Continuous Improvement:

• Support continuous improvement initiatives to enhance product quality, process efficiency, and overall operational performance.

• Use data-driven analysis to identify trends, root causes, and opportunities for improving quality standards.

• Participate in cross-functional projects aimed at optimizing quality control procedures and systems.

Regulatory Compliance & Customer Satisfaction:

• Ensure that products and processes comply with all relevant food safety and quality regulations.

• Respond to customer complaints or quality-related inquiries, identify