Outside Sales Representative

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

Responsible for execution and achievement of established financial goals; accountable for the sales development and gross margin growth in an assigned territory from lead generation to close. The Outside Sales Representative is the primary point of contact for assigned local accounts, single unit accounts and competitive contract accounts.

Key Duties & Responsibilities  

The Outside Sales Representative responsibilities include, but are not limited to: 

• Individual must be able to perform the essential duties with or without reasonable accommodation.  
• Generate new business through analysis of assigned territory to identify new customers and markets.  
• Grow existing accounts through the execution of a proactive sales plan with initiatives to include focus on lost & declining business in the existing customer base. 
• Achieve maximum profitability by meeting or exceeding gross margin goals through effective negotiation.  
• Deliver superior service through consultative sales, preparing quality presentation materials, conducting demonstrations, detailing products, and cost savings, determining customer needs and requirements, and offering solutions. 
• Research and develop information on new projects. 
• Develop knowledge of customer accounts within assigned territory, to include technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis.  
• Negotiate with vendors and coordinate efforts with Supply Chain groups for best product prices.
• Work with Branch/Regional management and National Accounts team to develop strategic territory business plans, assist with proposals, contract research and negotiation, and implementation of sales strategies to achieve sales growth. 
• Ensure contractual compliance that may require difficult conversations surrounding deviations from contractual agreements in partnership with management and national account teams;  
• Identify and communicate work in process, threats, opportunities, and related market trends as appropriate.  
• Develop and continually improve product knowledge, pricing, and MRC Global systems, procedures, and strategy. 
• Aggressively respond to and meet sales opportunities by serving as the source for customers’ required information, maintaining consistent contact with all customers in the assigned area of responsibility.  
• Develop customer retention strategies by consistently illustrating MRC Global’s value proposition in conjunction with evolving customer needs. 
• Drive effective partnership with the Branch team; communicate to deepen understanding of customer business processes, buying procedures, and expectations for service. 
• Attend branch meetings, share information, instill vision and create enthusiasm to achieve goals.  
• Partner with branch and other internal resources to investigate and resolve all customer complaints promptly.
• Evaluate source of problem and follow to resolution. 
• Perform related administrative functions in accordance with MRC Global procedures to include quotations, order placement, delivery confirmation, processing changes and returns and responding to messages and inquiries.  
• Work with the branch warehouse to achieve delivery performance goals, ensure orders are filled as promised, and keep customers informed of order status. 
• Advocate and engage in the promotion and mai