Associate Director, Program Management- Commercial Real Estate

Company Description

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. Working from 118 offices in 50 countries, we make the difference to projects across the real estate, infrastructure and natural resources sectors worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

Job Description

Turner & Townsend are seeking an experienced Program Management Office (PMO) Associate Director to work within our Program and Portfolio Management service line. The role will be focused within our Real Estate sector – the ideal candidate will have experience across multi-sectors and have transferrable skills.

Core Responsibilities:

1. Responsible for the development of the defined programs strategic business case - covering all projects or programs within execution and delivery scope.
2. Responsible for the definition and the fulfillment of benefits, objectives, and the realization of success criteria - aligned to the approved strategic business case.
3. Responsible for gathering and recording of the execution and delivery scope requirements - documented in an overall program charter or execution plan.
4. Responsible for defining the program RACI inclusive of function and organizational roles and responsibilities.
5. Responsible for documenting lean, established methods, processes and procedures are used for managing projects and programs throughout a life cycle. 
6. Responsible to produce and maintain the overall program framework / playbook – the document is inclusive of the program execution plan and delivery methodology.
7. Responsible for maintaining tools and templates aligned to the agreed program execution plan and delivery methodology.
8. Responsible for implementing an information management system integrated with execution processes and procedures developed to provide a 'single source of truth'.
9. Responsible for the analysis, prioritization, and control of projects and programs in line with the strategic objectives and team and organizations capacity to deliver.
10. Responsible for the management of resource planning and resource forecasting aligned to the strategic business case or capital investment plan.
11. Responsible for identifying strategic portfolio and program stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required.
12. Responsible for managing the program and portfolio master schedule that is driven by data at a project or program level. 
13. Responsible for the assessment of impact or potential impact of connected projects, identifying methods for resolving issues in relation to interfaces across the program.
14. Responsible for analyzing program risk and opportunities trend and their respective cost and schedule impact. 
15. Responsible for defining an overall approach to continuous improvements incorporating strategic objectives and alignment with defined benefits and targets.

Qualifications

• Bachelor's degree in construction management, engineering, project management, or a related technical field.  
• Proven record of successfully implementing processes and procedures on commercial real estate construction projects or programs.   
• A minimum 8 years of experience within construction program management/ PMO. 
• Experience with managing a program of connected projects successfully with a collective value of $50M to $100M.  
• An articulate leader with business insight to balance commercial objectives against program compliance requirements.
• Ability to lead a team to setup, mobilize and deliver a capital investment plan, program, or pipeline of connected projects.
• Competent user of data management software and systems for data management, analytics, and quality assurance  
• Self-motivated and dependable. Must have the ability to prioritize workload and be organizationally astute.   
• Demonstrate experience communicating and managing with multiple internal and external stakeholders such as project delivery teams, client corporate real estate teams and client stakeholders.  
• Demonstr