Director, Ecosystem Processes & Governance

Working Location: MASSACHUSETTS, WESTBOROUGH 

Workplace Flexibility: Hybrid

Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.

 

Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.

Our Purpose is to make people’s lives healthier, safer, and more fulfilling.

 

Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View

 

We deliver on our purpose and our core values by staying True to Life.

 

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

Job Description

Olympus’ ambition is to extend its strong value proposition with digital solutions. The vision is to shape the future with an Intelligent Endoscopy Ecosystem, enabled by a modern software platform and connectivity solution. To deliver to this vision, build a solution-centric operating model, and embrace new ways of working, the Digital Unit DU (R&D) & Endoscopy Solutions Ecosystem Unit ESE (Commercial) were established.

This position plays a pivotal role in driving operational excellence and facilitating seamless agile and cross-functional collaboration within the Digital Unit and Endoscopy Solutions Ecosystem (DU/ESE) and with key stakeholders from other Business Units to optimize our market release quality and frequency. To achieve this, this role works closely with stakeholders across departments, leading efforts to design and implement optimal processes, operational governance structures, and meeting cadences. The focus will be on fostering efficient interaction between solutions, product, commercialization & other functional teams, ensuring alignment with overarching strategic objectives. This position reports to the Global Head of Transformation Office for the Digital Unit and Endoscopy Solutions Ecosystem

Job Duties

• Process & Governance Implementation: Work with relevant stakeholders to design and establish optimal processes, operational governance structures, and meeting cadence to ensure seamless cross-functional interaction between the solutions, product, commercialization & other functional teams and  enable successful releases of digital products and solutions.
• Ownership for E2E Processes: Ensure clear ownership, process adherence, optimal preparation, and facilitation of all relevant events, procedures and timelines in the agile product development and commercialization process. 
• Drive Stakeholder Alignment: Ensure seamless collaboration and alignment of processes and operational governance with relevant stakeholders and teams within the ecosystem organization (ESE & DU) and with other business functions within Olympus such as Sales, Marketing, and Market Intelligence.
• Thought Leadership: Act as a trusted advisor for key stakeholders in the organization and regularly seek input and feedback to gain insights into concerns, priorities, and pain points to optimize collaboration. Be an ambassador for cultural change towards agile, solution-oriented ways of working. 
• Manage Risks: Identify potential risks and bottlenecks within processes & governance structures and develop mitigation strategies to address them.
• Establish Performance Tracking: Establish key performance indicators (KPIs) and metrics to assess process performance and effectiveness.
• Optimize Continuously: Continuously optimize the effectiveness of processes and governance structures while integrating external best practices for agile product development and commercialization.
• Enable Stakeholders: Ensure that relevant stakeholders and teams are educated on the established processes, governance structures and meeting cadences.

Job Qualifications

Required:

• Bachelor or Master’s Degree (or equivalent) in Business, Engineering, or Science (focus on Digital Solutions or MedTech is a plus)
• Certifications such as Six Sigma, Lean Six Sigma, or Business Process Management (BPM) are a plus.