Sales and Customer Service Representative

This is a remote position.

• Respond to incoming calls and follow up on leads generated from email campaigns.

• Manage customer interactions using Zoho CRM (training provided for quick learners).

• Conduct high-volume email and phone outreach targeting the Atlanta market.

• Provide excellent customer service, particularly when dealing with challenging clients.

• Collaborate with team members to improve processes and achieve sales goals.

Requirements

• Language Skills: Bilingual in English and Spanish.

• Typing Proficiency: Minimum 60 WPM (typing test required).

• Customer Service Experience: Experience working with restaurant clients or contractors preferred.

• Technical Skills: Familiarity with CRM software (Zoho preferred, but Salesforce or similar acceptable).

• Communication Skills: Strong verbal skills with the ability to handle high-volume calls and maintain a positive demeanor.