Loss Prevention Officer (U)

Gaylord Entertainment

JOB DESCRIPTION

Job Title: Officer Sec & Safety Svcs I Department: Security & Safety Services Company: Gaylord Hotel Reports To: Asst Mgr Sec & Safety Svcs Supervises: N/A Job Description Date: 11/14/06 Job Purpose: Two to three sentences describing the overall purpose of the job   Maintain a safe and secure environment for guests and employees throughout the property and surrounding complex. Provide security for special events, shows and functions held at the hotel and convention center facilities.   Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job's time. Please include supervisory responsibilities.   1. Monitor the safety and security of the property and surrounding complex through mobile/foot patrol, stationary post and traffic control. 2. Perform safety duties at special events including: checking access passes, protecting property, maintaining order, and directing traffic for hotel or client paid special events, shows, concerts or other functions. 3. Provide assistance to guests and employees in need of medical attention, while awaiting the arrival of emergency medical personnel. May be required to administer minor first aid including CPR and AED. 4. Respond to hotel and emergency events. 5. Prepare incident, accident, and other reports that may be required at a specific post assignment. 6. Conduct safety inspections. Report safety hazards and defective equipment to maintenance for repair. 7. Provide security to dignitaries and celebrities. When requested or required, escort employees or hotel clients carrying cash or other valuables. 8.

Conduct employee parcel inspections, ID verification, and enforce company

policies and procedures.

9. Provide on the job training and orientation to new security agents as needed. 10. Support Lost and Found operation as required. 11. Perform other duties as assigned. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.   Education High school diploma or equivalent required. Experience Security related or law enforcement experience preferred, but not required. Must be able to complete the security classroom and on-the-job training program. Hospitality experience preferred. Strong communication and interpersonal skills. Licenses/Certifications Valid Driver's License and a satisfactory driving record may be required CPR certification or attain certification within 90 days of start date, must be registered in accordance with the state law (timeframe varies by state requirement). Management Activities: Check all that apply     Interview, select and train STARS   Set and adjust their rates of pay and hours of work   Direct the work of STARS   Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status   Handle STAR complaints   Discipline STARS   Plan the work   Determine the techniques to be used   Apportion the work among the STARS   Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold   Control the flow and distribution of materials or merchandise and supplies X Provide for the safety and security of the employees or the property   Plan and control the budget   Monitor or implement legal compliance measures   Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-time STARS at 20 hours each , are equivalent to 2 full-time STARS).   Authority to hire or fire other STARS, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other employees are given particular weight. Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.   Question Answer (If yes, give multiple examples) Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No Does this position have authority to commit the employer in matters that have significant financial impact? No Does this position have authority to waive or deviate from established policies and procedures without prior approval? No Does this position have authority to negotiate and bind the company on significant matters? No Is this position involved in planning long or short-term business objectives? No Does this position represent the c