Senior Product Manager - Merchandise Planning (Hybrid - Seattle)

Job Description

Are you an inspirational and hands-on product leader who can make a huge impact on a dynamic, fast-moving business?  Do you have a passion for innovation and retail?   

The Senior Product Manager is a key member of the Nordstrom Merchandising Product Management team, championing the customer and merchant experience with qualitative and quantitative insights and delivering key features and functionality for Nordstrom. Product Management is responsible for making sure we build the right products and features for our customers and business. To accomplish that, product managers plan the product roadmap and prioritize the technology backlog, lead product discovery, and measure/ communicate results of the feature portfolio in production, all while ensuring stakeholder alignment.  

The Merchandise planning space is undergoing a substantial transformation so there is significant opportunity to have material impact on our business. The ideal candidate has led other major transformation efforts partnering with third party vendors and is adept at navigating enterprise change management. This role partners closely with leaders across merchandising, operations, UX, and software engineering (both internal to Nordstrom and external technology vendors).  This is a highly visible and critical role to Nordstrom, and the ideal candidate will have a balance of business and technical acumen as well as a demonstrated ability to deliver value iteratively while making meaningful progress on broader longer-term strategies/initiatives. 

We are seeking a dynamic candidate who has demonstrated success in rapidly evolving environments, adeptly managing shifting priorities to deliver exceptional products and features. The ideal candidate should be a decisive leader, capable of setting priorities while remaining flexible, articulating vision and strategy, and fostering a culture of performance and excellence.  In addition to individual excellence, the ideal candidate will possess outstanding teamwork skills, thriving in collaboration with colleagues to achieve shared goals,  and drive forward collective success. 

A day in the life…   

• Define and lead the strategic product roadmap in alignment with business and technology partners  

• Develop a deep understanding of your customers to deliver iterative business value  

• Clearly articulate and drive partner alignment around an agile product strategy that supports and enhances business efficiencies.  Prioritize feature opportunities and manage product backlogs  

• Take charge as the product lead for cross-functional workstreams in the Merchandising domain, working closely with other product and program management teams, as well as business leaders, to realize anticipated value  

• Lead efforts with cross-functional teams to ideate a cohesive multi-year product vision that aligns with JWN's overarching strategic goals  

• Collaborate with cross-functional business and technology teams to facilitate feature and strategy discovery, assessing feasibility, and viability  

• Lead business requirements gathering, analyze and map underlying processes, application, and data flows to guide opportunity/risk identification and scoping  

• Support requirements definition by creating wireframes, process flows, user stories, acceptance criteria and other relevant artifacts  

• Work closely with UX, Research, Engineering, and the business teams to shape f