Regional Operations Supervisor - Davita IKC - Central Florida
DaVitaAbout the role
Posting Date
03/06/20261299 E Commercial BlvdSte 202, Oakland Park, Florida, 33334-4806, United States of AmericaDaVita Integrated Kidney Care (IKC) is looking for a Regional Operations Supervisor to accomplish company objectives by supervising the daily operations of a team of Care Coordinators.
This is a HYBRID position - the Regional Operations Supervisor must be capable of leading a team from your home office (remotely) with quarterly travel for on site meetings as needed. The ideal candidate will reside within the Central Florida metro area.
DUTIES & RESPONSIBILITIES:
Directly supervise a team of Care Coordinators and their day-to-day operations
Provide leadership, onboarding, training, coaching and development to team of direct reports
Create & foster a positive, fulfilling work environment
Provide your Regional team of Care Coordinators with direct support, at regular intervals, and encourage professional growth
Adequately communicate job expectations & parameters to direct reports, ensuring quality patient care is always delivered
Manage all teammate employment activity: hiring, promoting, job performance, disciplinary actions, termination, etc.
Organize, monitor, evaluate and manage team & individual workflow - ensuring metrics are on track to be met
Partner with People Services regarding any employee relations issues, timely & appropriately
Facilitate teammate development (coaching, mentoring, training)
Complete teammate evaluations and establish quarterly & annual goals
Collaborate with direct reports and upper management to create & implement those professional development goals
Learn, know, understand & follow teammate guidelines, employment policies & department/company procedures
Understand basic wage & hour laws, as well as federal, state & local laws/regulations
Create informational decks & spreadsheets; lead team meetings and present to upper management, as necessary
Spearhead reoccurring 1:1's with direct reports
Maintain strict confidentiality and integrity of medical & operations records; comply with all data collections & auditing activities
Review & approve time for non-exempt direct reports
Track overtime, attendance and PTO
Conduct formal ad hoc training
QUALIFICATIONS:
High School Diploma
Bachelor's Degree preferred
Minimum 2 years supervisory experience, leading a team
Excellent communication and interpersonal skills
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook
Ability to handle & maintain confidential information and/or issues, using sound discretion and judgement.
We’re on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, we’re investing extensively in developing both our model of care and our team. When you join DaVita IKC, you're joining a compassionate team committed to quality patient care. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.
Here is what you can expect when you join our Village:
A "community first, company second" culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your he
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