Assistant Manager Commercial Lending and Title Processing, Plano TX

Description

• We are looking for a Full -Time Commercial Lending and Title Processing Assistant Manager who can oversee and coordinate the activities of the Commercial Lending and Auto Title Processing department. Develop policies and procedures for servicing related functions with emphasis on commercial/business lending and auto title perfection and related functions. Acts as subject matter expert for all applicable state and federal regulations involving lending activities for the Credit Union. Assign work, answer questions, solve problems, assist with complex transactions and sensitive member relations problems, and explain policies and procedures to members and employees. Monitor lending trends for commercial loan processing and provide recommendations for the strategic direction to help the Credit Union meet loan goals.
• Our ideal candidate will make anywhere between $59,715.00 - $62,479.60 for this role.
• Monday - Friday 8.00 a.m. to 5.00 p.m.

Requirements

What about the Duties & Responsibilities?

• Work with the SVP/CLO to manage the process for commercial loan processing, title perfection, and daily reports.
• Oversee and direct the day-to-day administrative and operational support performed by commercial loan documentation personnel. Manage tickler reports for Financial Statements, Tax Returns, insurances, UCC filings and collateral position.
• Provide day to day production requirements for Commercial Lending Assistants and Auto Title Processors while resolving complex internal/external challenges.
• Responsible for the perfection and oversight of collateral liens for Credit Union and related state and federal requirements.
• Work with SVP/CLO to ensure commercial lending policies, procedures, and services rendered meet federal and state compliance regulations. Ensure staff is kept up to date on all compliance regulations.
• Act as a backup system administrator for various department systems; coordinate and update Credit Union loan forms.
• Maintain current knowledge on all Credit Union loan offerings, standard operating procedures (SOPs), risk-based underwriting parameters, and product-specific conditions, etc.
• Work with SVP/CLO to develop, analyze, and complete monthly productivity reports and internal/external Credit Union utilization. Develop procedures and reporting tools for effective information to flow through the department.
• Interact with senior leadership on department issues, system changes and enhancements, system functionality and system parameters.
• Act as second level contact for members with loan issues.
• Contact other departments and/or outside agencies to resolve problems.
• Maintain open lines of communication with other departments to ensure exceptional member service delivery.
• Lead, coach and direct staff with frequent, effective communications and staff meetings as well as one-on-one meetings at least bi-weekly. Coordinates project work of staff.
• Ensure staff is fully cross trained where appropriate and is operating as a high performing team. Provide opportunities for employee growth through formal and informal training, job assignments and coaching.
• Proactively address performance issues when needed and recommend to SVP/CLO performance improvement/disciplinary actions.
• Prepare accurate and thorough performance reviews per Performance Review Process standards.
• Remain current on consumer lending market developments and trends.
• Perform other job-related duties as assigned.

All offers for employment with InTouch Credit Union are contingent upon the candidate completing a credit check, pre-employment drug screen in accordance with state and federal law.

The Credit Union is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions or privileges of employment based on actual or perceived race, religion, color, creed, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), age, genetic information, national origin, ancestry, citizenship status, physical or mental disability, military service and veteran status, sexual orientation, gender identity or gender expression (including transgender status), marital status, or in any other protected classification or status as defined under applicable federal, state or local laws and ordinances.