U.S Health Benefits Program Manager

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Our Approach to Work

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

We are looking for a U.S Health Benefits Program Manager to join our Global Rewards Team. This individual will have a focus on U.S. programs and policies including health and compliance. This role will report to the Director, Americas Benefits. In this role, you will help us review, administer and evolve our benefits offering and employee experience. We are a forward-thinking group of individuals who want to push the bounds of how we deliver world-class benefits to employees with the technology of the future. 

You will use your benefits expertise to manage programs and provide a world-class employee experience. Palo Alto Networks offers a wide range of benefits which support employees during different times in their lives. You are a highly motivated individual who is looking to make a big impact on the lives of our employees. 

Your Impact

• General Program Management
  • Handle employee inquiries, including responding to questions, providing documentation to employees about policies and resolving benefit-related issues
  • Review benefits content on BenefitConnect, The Loop and Microsite
• US Health and related programs
  • Be the day-to-day contact for our vendors for core Health and related benefits (medical, dental, vision, pharmacy) including ongoing vendor management, billing, supporting all implementation of changes, etc. 
  • Manage compliance tasks for US H&W plans including MA HIRD Reporting, RxDC, SF HSCO, PCORI, legal notices and 5500s
  • Manage/Support 1095-C Distribution and W-2 reporting
  • Review and reconcile monthly billing from self-funded vendors
  • Assist with providing vendors benchmarking information

Qualifications

Your Experience

• 5+ years relevant experience in benefits management or benefits consulting preferred
• Experience with Excel and/or Google Sheets
• Proven track record of managing benefit plans and providers
• You are detail-oriented, and have both left-brain and right-brain strengths
• Superior language, written and oral, communication skills required
• Sense of humor and commitment to professionalism
• Dynamic and team oriented, with excellent interpersonal skills, business judgment, strategic thinking, superior work ethic
• Able to work efficiently with cross-functional teams and manage numerous projects simultaneously under deadline pressure
• Comfortable with ambiguity

Additional Information

The Team

Our People team works throughout the organization to enable ... you guessed it: people. We’re one team, driven to one mission statement. Each piece matters, and within the People team, you are focused on enabling our teams to resolve the world’s most challenging cybersecurity threats. 

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodat