Site Reliability Engineer [Multiple Positions Available]

DESCRIPTION:

Duties: Engage and improve the lifecycle of Cloud Services from inception, design, deployment, and operations. Automate repeated manual tasks. Develop tools and automation to improve the efficiency of the platform and infrastructure. Analyze defects, propose improvements, and drive efficiencies in systems and processes. Contribute to the development of new Cloud Engineering strategies and implementations for the firm as part of Site Reliability team. Responsible for ensuring the reliability, availability, and performance of the Cloud Infrastructure and the Terraform Enterprise Infrastructure Automation Platform. Develop Observability and Telemetry tools. Author and improve the quality of Technical Engineering documentation. Debug and solve issues in a Production environment. Participate in SRE on-call rotations and escalation workflows.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Information Systems Technologies - Information Assurance, Computer Science, or related field of study plus 3 years of experience in the job offered or as Site Reliability Engineer, Devops Engineer, or related occupation. The employer will alternatively accept a Bachelor's degree in Information Systems Technologies - Information Assurance, Computer Science, or related field of study plus 5 years of experience in the job offered or as Site Reliability Engineer, Devops Engineer, or related occupation.

Skills Required: This position requires experience with the following: Designing, implementing, and maintaining Infrastructure as Code (IaC) using HashiCorp Terraform Enterprise, ensuring scalability, reliability, and security of cloud environments; developing and managing Terraform modules, enforcing best practices, and optimizing resource provisioning across AWS; performing scripting, development, and automation leveraging at least one of the following programming languages and frameworks: Python or Bash; automating infrastructure deployment and configuration using CI/CD pipelines and automation tools to support continuous delivery, utilizing at least one of the following: GitHub, Jenkins, or Spinnaker; and monitoring the Terraform Enterprise platform by leveraging different monitoring, logging, and observability tools with at least one of the following: Prometheus, Grafana, or Datadog.

Job Location: 8181 Communications Parkway, Plano, TX 75024.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans