Operations Administrator, Georgetown University College of Arts & Sciences

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Operations Administrator (OA) serves as the primary office, academic, and events administrator for a portfolio of designated departments in the College of Arts & Sciences at Georgetown University.  The OA is responsible for overseeing and executing the office and administrative functions essential for the successful day-to-day operations of the department.  Additionally, the OA serves as the first line of assistance and support for the department's faculty, students, visitors, and other stakeholders, regarding administrative processes.  The OA also serves as the key representative and liaison for the department on administrative matters when interacting with a number of campus and university partner offices.

Duties include but are not limited to:

• Holistic management of the physical office space(s), and associated administrative functions of the Department.

• Workforce planning, recruitment and supervision of clerical student employees to support the department.

• In collaboration with the Department Chair and/or Director of Undergraduate Studies, manage the course and classroom scheduling process in preparation for each academic term.

• Provide end-to-end support for department-wide events, and, in consultation with school and departmental leadership, may provide such support for conferences or events organized by specific faculty members.

• Responsible for the management of website and social media content, in partnership with the College’s internal communications team, as well as for technology management, in collaboration with the University’s IT department.

Work Interactions

The OA reports directly to the Department Administrator (DA) who supports the Department.  Additionally, the OA maintains a dotted line reporting relationship to the Chair of the Department, who collaborates with the DA to establish expectations and priorities for the OA’s support of the unit, assess success, and work to resolve any performance related issues.  In addition to this reporting relationship, the OA works directly with the DA (who oversees the department’s financial and human capital management related matters) to accomplish many tasks.  The OA communicates and collaborates daily with the department’s faculty, relevant staff and students.  The OA is also responsible for liaising with various stakeholders regarding the department’s administrative needs and purposes, both internal and external of Georgetown University.

Requirements and Qualifications

• High School Diploma and 5+ years of administrative experience required, or equivalent combination of education and relevant experience, preferably within a higher education or other non-profit environment

• Strong written and verbal communication skills

• Ability to work both independently and collaboratively

• Ability to learn quickly with resourcefulness highly valued

• Working knowledge of CourseLeaf, Cognos, and/or Workday is preferred

• Experience in website management and social media platforms is also preferred

• Bachelor’s degree preferred

Work Mode Designation

This position has been designated as on campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Cover letter and resume required for consideration.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$21.16 - $35.29

Compe