Office Manager- Outpatient OTP

Overview

Outpatient Opioid Treatment Program (OTP)

 

Seeking: Office Manager 

 

 Full Time Hours: Early morning hours offering a great work/life balance!

• Monday - Friday, 5:00 AM - 1:30 PM
• Rotating Saturdays, 6:00 AM - 10:00 AM

 

Our Benefits: 

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Opportunity for growth that is second to none in the industry

Our Team:

Desert Comprehensive Treatment Center (CTC), located in  is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

 

Your Job as an Office Manager:

The Office Manager will directly supervise and coordinate the activities of the office and/or administrative support workers. The Office Manage will manage and coordinate administrative programs and office activities under the direction of the Clinic Director.  

 

Job Responsibilities:

• Administrative supervision, leadership, guidance, and feedback to administrative staff in order to facilitate smooth operations of the clinic while maintaining appropriate coverage, scheduling and training;
• Establishes, maintains, and retrieves general files for clinic leadership;
• Manages and coordinates administrative programs and office activities;
• Develops procedures and policies for office activities and training;
• May work with Clinic Director to plan community outreach events;
• May attend staff meeting, take notes and prepare minutes, as required by clinic leadership;
• Prepares and distributes correspondence, interoffice memorandums, contracts, forms, and reports;
• May submit purchase orders as required;
• May assist in monitoring clinical staff credentialing process, including collection of documentation, verification of credentials, and licenses, as directed;
• May share responsibility for completing insurance information on vehicle accidents and abuse allegations and injuries of patients; and,
• Perform other duties as assigned.

 

Compensation for roles at Desert Comprehensive Treatment Center varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. As required by local law, Desert Comprehensive Treatment Center provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below.Role Location: California

Calculated Salary Range for role: $26.78 - $28.11 per hour

Qualifications

Required Education:

• High school diploma or GED equivalent required
• Bachelor’s degree in Healthcare Administration or related field preferred

Required Experience:

• 2+ years of secretarial or administrative experience in a healthcare setting

• 1+ year of supervisory experience overseeing administrative or billing staff

• Experience with medical billing and coding, especially related to substance use treatment and MAT (medication-assisted treatment) services

• Familiarity with Medicaid, Medicare, and private insurance billing regulations

• Experience using electronic health records (EHR) and billing software systems

• Experience supporting audits and ensuring billing compliance

Regulatory Knowledge:

• Understanding of HIPAA and 42 CFR Part 2 confidentiality requirements
• Ability to ensure compliance with payer requirements and healthcare regulations

Administrative Skills:

• Strong knowledge of administrative processes such as file maintenance, patient records management, and office workflow coordination

• Proficiency in Microsoft Office (Excel, Word, Outlook) and general computer systems

• Ability to analyze billing and operational reports to identify trends or discrepancies

• Basic knowledge of HR-related functions (e.g., scheduling, onboarding, timekeeping, performance feedback)

Leadership & Interpersonal Skills:

• Able to communicate effectively, both verbally and in writing

• Strong leadership, training, and staff development abilities

• Excellent organiz