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Do you have experience with data integration activities utilizing the Salesforce CRM and cloud platforms and consider yourself detail-oriented, organized, and a strong communicator? Do you have a desire to work for a Fortune 50 Company with great benefits? Then we have a role for you! Humana is seeking a Senior Business Systems Analysis Professional who is highly skilled in data integration with a focus on the Salesforce CRM and Snowflake and has the ability to be a strong communicator and collaborator working with stakeholders across multiple enterprise teams.

The Senior Business Systems Analysis Professional will be responsible for managing and executing data integration activities between Salesforce CRM and the Snowflake cloud platform. Involves collaboration with various stakeholders across multiple enterprise teams to gather requirements, draft data usage agreements, and share data in a compliant manner. Responsible for making independent decisions related to work prioritization and timeline commitments utilizing Agile methodology. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.

• Support data integration activities between Salesforce CRM, the Snowflake cloud platform, and other enterprise systems
• Manage secure, efficient data sharing solutions to downstream consumers
• Partner with Retail Sales Leaders, operations teams, subject matter experts, training, and IT Teams to develop and deploy continuous improvement initiatives across the organization focused on data integration and sharing
• Collaborate with business stakeholders and translate those into technical requirements
• Follows and support data governance best practices within the team and across MarketPoint
• Cultivate relationships with multiple internal Business and IT partners
• Initiate and facilitate meetings to identify, document, and prioritize business technology needs that align with department deliverables and organizational goals
• Champion the customer by accurately representing their prioritized needs in the requirements, development, and testing phases of each project
• Implement Change Management processes as needed to maintain accurate requirements dependencies and documentation

Use your skills to make an impact
 

Required Qualifications

• Experience in integrating Salesforce CRM with cloud platforms like Snowflake for the purpose of data enrichment and sharing
• Experience using Power BI, T-SQL, PL-SQL, Toad or Azure to analyze and interpret data
• 5+ years of experience in information technology, process management, business administration, communication, or a related field
• Strong understanding of ETL/ELT processes, data integration, and in SQL or other scripting for data transformation
• Proven ability to work with cross-functional teams and manage medium to large scale integration projects
• Knowledge of data governance, security, and compliance frameworks
• Proficiency in documentation tools and software such as Microsoft Office Suite, Lucidchart, or similar
• Strong attention to detail and organization skills
• Excellent written and verbal communication skills for stakeholder engagement and requirement gathering
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Bachelor's, MBA or other Advanced Degree
• Certification in Salesforce (e.g., Salesforce Integration Architecture Designer)
• Certification in Snowflake (e.g. SnowPro Core)
• Certifications in data engineering or cloud platforms (e.g. AWS, Azure, GCP)
• Certification in process improvement methodologies (e.g., Six-Sigma, Lean)
• Experience with Agile development processes and user story writing
• Certification in project management (e.g., PMP)
• Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation
• Ideal candidate will live w/in 50 miles of Louisville KY
• Live in KY, IN, OH or TN
   

Additional Information

• Some nights or weekends may be required to support production turn activities.
• To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested