DEPUTY DIRECTOR, COMPUTER AIDED DISPATCH

Job Description

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The New York City Police Department strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting community relationships.

The Life-Safety Systems Division (LSSD) of the NYPD ensures the continuity, maintenance, and technical support of critical public safety communications, electronic systems, and broadband infrastructure to enhance the operational readiness of law enforcement and emergency response services. A core responsibility is enhancing and preserving the continuity and support of PSAC (Public Safety Answering Center) E-911 Systems including the Citywide Public Safety Communications Radio Infrastructure. This includes managing and supporting the IT systems for the Communications Section (911) and law enforcement personnel in the field.

By maintaining and enhancing the E-911 systems, radio networks, and broadband communications, the LSSD directly supports NYPD officers, emergency responders, and city-wide coordination during incidents. Reliable communication facilitated by this division is critical for timely response, coordination during emergencies, and overall public safety and life preservation. In summary, the LSSD is a specialized technical division that ensures the NYPD' s command and communication systems remain operational, secure, and capable of supporting field operations and emergency management across New York City.

The New York Police Department Is offering a career opportunity for the position of Deputy Director, within the Life Safety Systems Division (L.S.S.D). Under the leadership and general direction of the Executive Director, the Deputy Director is expected to oversee and manage the full project life cycle for the deployment of the New York City Police Department' s planned new Computer Aided Dispatching System (PDCAD) and peripheral systems. Responsible for all aspects of systems design, development, implementation and support. Responsibilities included the design and Integration of CAD software applications with IT/Web/Mobile Data/Radio DBMS applications, workstation configuration and peripheral interfaces.

Work Location:
1 POLICE PLAZA, NY 10038

Hours/Shift:
VARIES

To Apply:
Please visit: https://cityjobs.nyc.gov and search for Job ID (#769853)

Additional Information:
A Bachelor' s degree in Computer Science or Business' s Administration from an accredited college and Ten (10) years of satisfactory full-time experience in managing the design, development and deployment of complex communication and IT system solutions in "mission critical" environments. Including: "Tier 1" Computer Aided Dispatching systems.
- Mobile Data Systems
- Digital Dispatch
- Wireless Communications
- Telephony
- Software Deployment
- Complex messaging systems & Systems Network Architecture.
- Ten (10) years of extensive experience in Project/Program Management, Requirements Analysis, Contract Management, Needs Analysis, Systems Analysis and Design, IT Support Services, Resource Management, Client Management.

In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.

IT SERVICE MANAGEMENT SPECIALI - 95713

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations;

2. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations;

3. Education and/or experience which is equivalent to "1" or "2" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected statu