Customer Support Assistant

Company Description

About Us

At Park 6 Logistic, we are dedicated to delivering seamless logistics and customer-focused service across every step of the supply chain. Our mission is to combine efficiency, reliability, and professionalism to ensure smooth operations for our clients nationwide. We value teamwork, growth, and the pursuit of excellence in every detail of our work environment.

Job Description

Job Description

We are seeking a motivated and detail-oriented Customer Support Assistant to join our growing team. The ideal candidate will play a key role in ensuring client satisfaction by providing timely assistance, clear communication, and reliable solutions. This position requires strong organizational skills, problem-solving abilities, and a genuine passion for supporting others.

Responsibilities

• Respond to customer inquiries via phone and email with accuracy and professionalism.

• Coordinate shipments, deliveries, and logistics updates with internal departments.

• Maintain detailed and organized customer records in the company system.

• Provide follow-up and ensure timely resolution of client requests.

• Support the operations and logistics team with administrative tasks as needed.

• Identify opportunities to improve customer experience and service quality.

Qualifications

Qualifications

• Strong communication and interpersonal skills.

• Excellent organizational and multitasking abilities.

• Proficiency in Microsoft Office Suite and basic CRM tools.

• Ability to work independently and in a team-oriented environment.

• Attention to detail and a proactive attitude toward problem-solving.

Additional Information

Benefits

• Competitive salary within the $64,000 – $69,000 range.

• Professional growth and career advancement opportunities.

• Supportive and inclusive workplace culture.

• Comprehensive training and development programs.

• Full-time, on-site position with consistent career stability.