Marketing Operations Coordinator

Project & Department Operations 

• Attend weekly marketing meetings and other designated cross-functional meetings, capturing action items, decisions, and next steps.  

• Maintain the department's Monday.com workspace, ensuring projects, timelines, owners, and deliverables remain current and organized.  

• Create, assign, and monitor project tasks while following up with team members to ensure deadlines are met.  

• Support the development and continuous improvement of departmental workflows and project management processes.  

• Assist with scheduling meetings, preparing agendas, and distributing meeting recaps when needed.  

Reporting & Administrative Support 

• Coordinate the preparation of monthly marketing reports and executive presentations.  

• Build monthly reporting decks, gathering contributions from team members and assembling final presentations.  

• Collect and compile recurring marketing performance metrics, including:  

• Website analytics  

• Online reputation and review scorecards  

• Social media metrics  

• Other recurring marketing KPIs  

• Prepare and distribute recurring reports to internal stakeholders.  

• Assist with Amex Resy reporting and other partnership reporting requirements.  

• Support budget administration through Expensify expense reporting and reconciliation.  

Marketing Administration 

• Monitor and respond to inquiries submitted through marketing@bhc.com, routing requests to the appropriate team members and ensuring timely follow-up.  

• Coordinate charitable donation and sponsorship requests, maintaining tracking documentation<