Regional Medical Director - New York City

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

 

 

About the Role

We are seeking a Regional Medical Director to serve as the strategic and clinical leader for the NY metro  region, ensuring that our teams are supported, engaged, and accountable for delivering exceptional medical quality. This role sits between the Medical Directors (MDs) and the Regional Chief Veterinary Officer (CVO), providing close partnership, mentorship, and leadership development for all medical leaders in the region.

As a senior leader reporting directly to the Regional Chief Veterinary Officer, you will build and maintain a high performing team, own training and education to facilitate both development of your teams and to enable advanced medical quality in your clinics, oversee the development and deployment of medical programs that support our veterinarians and medical leaders, and ensure our medical strategy keeps Bond Vet at the forefront of veterinary medicine. 

Priorities

• Prioritize Presence → Show Up. Connect. Engage.
• Empower Every Voice → Listen. Celebrate. Grow.
• Be the Bridge → Connect Teams to Purpose (and Updates).
• Lead with Excellence → Set Standards. Elevate Care. Deliver Outcomes.
• Foster Sustainable Practice → Care for People. Sustain the Future.
• Cultivate Strong Teams → Recruit → Develop → Engage → Retain

Core Responsibilities 

Team Capacity & Continuity: Grow and maintain teams to meet regional targets and capacity needs through a combination of recruitment and retention.Medical Quality: Encourage and support your team in prioritizing and critically assessing the quality of medicine they practice. Engagement: Foster a culture where every team member feels valued, capable, and inspired by our mission — engaging them not just in their work, but in why we do it. Build relationships that strengthen trust, build skill, drive retention, and deepen loyalty to our organization, our purpose, and one another.Leadership Impact Index: We anticipate that the impact you have on your teams through your leadership, presence, and investment will be felt not only by your direct reports, but also the clinic teams you support.. Business Partnership: Work in partnership with your operational counterpart (RDO of your region) to ensure clinical and business goals are achieved in tandem. Stay informed, connected, and proactive in understanding regional performance, resource needs, and priorities — translating them into medical strategies that strengthen accessibility, sustainability, and team success.

Supporting Competencies

• Adaptable: A lifelong learner who adjusts to evolving team and organizational needs with agility and openness to feedback.
• Business Acumen: Understands how good medicine and good business work hand-in-hand; comfortable in financial and operational discussions.
• Client & Team Focused: Balances the needs of clients, patients, and teams; builds trust through empathy, communication, and accountability.
• Communication & Conflict Management: Communicates clearly and effectively; approaches conflict with professionalism and focuses on resolution and growth.
• Developing Others: Invests in coaching and mentorship, identifying growth opportunities and helping team members reach their potential.
• Drive for Results: Takes initiative and follows through; reliably meets or exceeds goals and proactively solves challenges.
• Managing Vision & Purpose: Translates strategic goals into clear, motivating direction for teams; inspires commitment to Bond Vet’s mission and values.
• Regulatory & Safety Awareness: Ensures compliance with legal, medical, and safety standards while maintaining a culture of accountability and care.
• Veterinary Quality: Anchors all decisions in clinical excellence and ethical veterinary practice, promoting consistent, high-quality care across teams.

You Have:

• Veterinary Medical Degree (DVM/VMD or equivalent foreign degree)
• State licensure that is in good standing OR