Associate 2 Administrative Support

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. 
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Chicago, IL location in the GES Global Engineering Services division.

As the Associate 2 Administrative Support, you’ll receive and identify employees, contract employees and visitors and providing general customer service support.

What You’ll Work On

• Provide building security through the receptionist role
• Produce badges for Lake County employees, contract employees and visitors
• Take and store photos of employees and contract employees utilizing Lake County Security Badging System
• Provide directions to employees, contract employees and visitors
• Provide contract employee and visitor security clearance
• Provide parking decals for employees and special requests
• Answer Phone calls received at Corporate Abbott Switchboard Operations and route calls to the appropriate Abbott Employee/Contractors
• Maintain Access control Database through the Lenel OnGuard operating system
• Provide support to Access control operations for Abbott Lake County
• Work closely with Security personnel as an extension of the security department

Required Qualifications

• High School Diploma or GED
• 2+ years of relevant experience
• Constant attention to detail on computer screen is critical to the success of this position, constant processing of badges through electronic badging system.
• Constant hand movements including tearing the badge from the printer; constant customer service contact both in person and over the phone. 
• Proper phone etiquette required of this position.

Preferred Qualifications

• Ability to interact professionally with employees of all levels to assess need and provide a swift resolution to challenges.
• High degree of competency in system operations and responsibility to system integrity and accuracy in processing requests required.
• Must strictly adhere to outlined system processes and procedures to avoid corruption of data and/or access vulnerabilities.
• Must have strong customer service skills and offer guidance and direction to Abbott visitors.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is <