Patient Operations Associate - New York City

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

Who You Are

Considering a career in healthcare but want to gain real-world experience before committing to advanced training? Launch your healthcare journey with Galileo while exploring your professional path.

We offer an ideal stepping stone for ambitious graduates interested in healthcare careers. Whether you're contemplating medical school, nursing programs, or other healthcare paths, this role provides valuable industry exposure while making a meaningful impact on patient care.

What makes this opportunity unique:

- Gain firsthand exposure to healthcare operations and patient care dynamics

- Work alongside healthcare professionals and learn from industry experts

- Develop a deep understanding of modern healthcare delivery

- Build valuable experience for future advanced degree applications

- Discover various career paths within the healthcare sector

Perfect for you if you:

- Hold a bachelor's degree and are interested in healthcare

- Are considering advanced healthcare education but want practical experience first

- Have a passion for helping others and solving complex problems

- Want to understand the healthcare industry from the inside

We're looking for bright, motivated individuals who bring:

- Strong analytical and problem-solving abilities

- Excellent communication skills

- Eagerness to learn and adapt quickly

- Genuine interest in healthcare innovation

Whether you're taking a gap year before graduate school or exploring healthcare career options, we offer the flexibility to accommodate your educational plans. Full-time and part-time opportunities are available, and we're happy to work with your schedule.

No prior healthcare experience? That's exactly why this role exists. We provide comprehensive training and mentorship to help you understand the industry from the ground up. Many of our team members have used this role as a launching pad for successful healthcare careers, whether in clinical practice, healthcare technology, or healthcare administration.

We encourage you to apply even if your background isn't traditional. Your fresh perspective and eagerness to learn are valuable assets to our team. Join us at Galileo, where you can explore your passion for healthcare while making a real difference in people's lives.

At Galileo, you'll have the chance to:

• Make a meaningful impact in the rapidly evolving healthcare industry
• Utilize your transferable skills like communication, problem-solving, and relationship-building
• Enjoy improved work conditions with flexibility and work-life balance
• Build a rewarding new career path with significant growth potential

We value your unique background and experiences. Here's why you're perfect for us:

• Your proven track record of helping people and making a difference
• Your ability to navigate complex situations and find creative solutions
• Your experience in building relationships and fostering community connections

Whether you're seeking full-time opportunities or prefer part-time flexibility, we're open to discussing what works best for you. At Galileo, we prioritize finding the right people over rigid schedules.

No healthcare experience? No problem. Your skills in education, community service, or public sector work are exactly what we need to bring fresh perspectives to healthcare challenges. We're looking for individuals who can:

• Adapt quickly to new environments and learn on the go
• Empathize with diverse groups of people and their needs
• Bring innovative ideas from other sectors to improve healthcare delivery

We encourage you to apply even if you don't meet every single requirement. Your unique background and passion for making a difference are what truly matter to us. If you're ready to channel your community-focused experience into transforming healthcare, Galileo is your p