Account Development Representative

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.

Overview:

The Account Development Representative (ADR) is a position that provides training on the fundamentals of Software Sales and ideally looks to promote our employees into full closing roles as Account Executives. We are looking for competitive, hard-working and most of all motivated people who want to jump start their sales career by building the foundation of what it takes to be an ideal sales employee.

Account Development Representatives are motivated and entrepreneurial people who focus on generating and qualifying new business opportunities for our sales team. We are looking for hardworking people to discover and pique the interest of C Level executives of the eCommerce businesses we sell to and who will benefit from our product.

Ideal candidates should have a solid work ethic, enthusiasm to be part of Trustpilot, and the motivation to not only meet but exceed sales targets. Working closely with our Management team and our Senior Sales people will give you the opportunity to develop and continue to develop your career in sales. You will learn from the best by working alongside the ideal employees on the sales team along with sales leadership. Self- motivated candidates looking to build a solid foundation in software sales are an ideal contribution for this position.

What you'll be doing:

Account Development Representatives are motivated and entrepreneurial people who focus on generating and qualifying new business opportunities for our sales team. With a mix of strong process and creativity, you will create new business revenue through outbound opportunity generation. 

• Prospect and identify clients to contact via cold calling and email outreach
• Research prospects and identify stakeholders in order to generate interest and create rapport
• Manage expectations and overcome objections
• Maintain an organized pipeline and activity records using Salesforce.com
• Reach and exceed key performance indicators including calls scheduled, calls completed, qualified opportunities, and deals won from your meetings.
• Develop skills necessary for promotion into a full, closing role

Who you are:

• A professional interest in building a career in sales
• Entrepreneurial mindset - eager to advance through clearly defined learning and earning paths
• Self-disciplined, organized, and ambitious. Able to consistently achieve daily and monthly goals
• Enthusiasm for the world of SaaS, E-commerce, and online reviews
• Positive and creative attitude with professional communication skills
• Resilience, perseverance, and the ability to overcome objections
• Ability to work in a high-energy, sales-team environment

What's in it for you?

• A competitive base salary of $45,000 - $50,000 gross per year, plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission, awards made under Trustpilot's equity program, or other benefits.  
• A range of flexible working options to dedicate time to what matters to you
• 20 vacation days + 2 personal days +10 paid holidays per year
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Full health insurance 
• 401k matching your contributions dollar-for-dollar up to 4% of your base salary
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave for employees who have been employed for over 6 months with full full scope of benefit after 12 months
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• A friendly, fun and open office complete with an onsite gym, gaming room and fully stocked fridge with ever changing snacks and drinks 
• Regular treats and events throughout the year including massages in the office, happy hours and Rockies Open Day celebrations, to name a few

Still not sure?
We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all