Jobs and Careers

Regional Director - Field Service

Los Angeles, United Statesfull_timeVerifiedPosted 31 Mar 2026

💰 $160,000/yr($140,000/yr – $160,000/yr)

About the role

Join Our Winning Team as a Field Service Director – West

When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we’re proud to work for a company with a strong mission and trusted brand. We’re proud to work with people who care about what they do and work hard every day to deliver their best. And just announced, the return of the 4-day work week from Memorial Day through Labor Day! We’ve created the type of company culture where the term, “work- hard play- hard” isn’t just a catchy saying, it’s part of the #CARFAXdifference!

The Field Service Director will be responsible for the development, training, and management of a remote Account Management team located in the West region. This team manages dealer accounts and drives revenue growth within existing dealer business. If you are a senior account management leader that takes pride in always being at the top of your game and would like to put that passion to work at a company of all-stars, we would like to hear from you.

As a Field Service Director, you will:

Lead, Train, Develop and Recruit Regional Account Managers in your assigned territory
Develop appropriate metrics to measure your team’s effectiveness in consumer and dealer usage, consumer branding, and dealer retention
Work with clients and partners to provide new dealer product offerings
Develop and train staff for increasing job responsibilities and productivity
Collaborate with leaders across the business to identify strategies to achieve sales and account management goals and uncover new, high value opportunities

To be considered for this role, you will need:

8+ years of experience managing a field- based team
Direct, field sales or account management experience required; automotive industry experience is a plus
Experience establishing strong client partnerships
Strong communication and polished presentation skills
Excellent consulting and negotiation skills
Goal oriented and results focused with the ability to work independently
Enthusiastic, highly motivated individuals with a serious work ethic are required
Excellent Microsoft Excel and proficient Salesforce.com skills
Excellent planning and follow up skills

What’s in it for you:

Competitive compensation, benefits and generous time-off policies
4-Day summer work weeks and a winter holiday break
401(k)
Annual bonus program
For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits

Don’t just take our word for it:

10X Virginia Business Best Places to Work
9X Washingtonian Great Places to Work
10X Washington Post Top Workplace
3X St. Louis Post-Dispatch Best Places to Work

The anticipated base salary range for this position is $140,000 to $160,000 annually. Final base salary for this role will be based on geographical location as well as experience and qualifications. In addition, this role is eligible for performance-based commissions.