Senior Salesforce Consultant

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

As Senior Salesforce Consultant with Crowe, you will play a key role on our project team by bridging the gap between business problems and technical solutions for our clients. You will engage directly with customers to understand their needs, design custom solutions, deliver & implement innovative real-world solutions. You will be expected to provide consultative advice regarding industry best practices and create a solution that always best meets our client’s needs.

Key Responsibilities Include

• Pre-sales scoping, supporting a Solution Architect/Sr. Consultant, as needed
• Documenting business requirements, functional requirements & technical requirements in a pre-sales environment to generate a solution and Scope of Work, as needed
• Work closely with key stakeholders (internal & client facing) to capture business needs, define requirements for the scoped work and clearly outline the affected business processes
• Assist in fully solutioning scopes of work that meet business needs in a clear and cohesive manner, with oversight from SA/SC
• Work at discretion of SA/SC for project implementation & architectural design by both solutioning and delivering on workstreams as identified & assigned
• Assist in the creation of the Solution Design Documentation with the support of Technical and Solution Architect that includes but is not limited to:
  • Detailed user stories and acceptance criteria
  • Entity Relationship Diagrams and Data dictionary
  • Current state and future state process flows
  • Wireframes and mockups
• Use declarative functionality to build solutions & complete all assigned project actions using Salesforce and Crowe best practices
• Assist in project delivery once work is completed by completing QA of all work, compiling change sets for deployment & assist in building all documentation for the client
• As you continue to grow in your role and work further towards becoming a more independent consultant, you will lead smaller projects on your own from end to end with oversight from SA/SC

Experience & Requirements

Our ideal candidate will possess the following skills

• Competency & experience with Salesforce core products
• Drive and desire to learn and grow both technical and functional skill sets and expand knowledge of the Salesforce platform
• 2+ years’ minimum experience on the Salesforce platform and having obtained the Salesforce Admin and one Consulting Cloud Certification, at a minimum
• Experience managing & delivering multiple projects at the same time
• Detail-oriented, enthusiastic, self-starter with ability to work both independently and in a team environment
• Strong, dynamic communication skills - both written & verbal - with ability to work cross-functionally and speak to members at any level of an organization (both client & prospect)
• Ability to log time on a daily basis for client and project reporting needs
• Positive minded, solutions-oriented approach and outlook is critical
• Ability to work - and thrive - in a fast-paced, high-growth, innovative environment
• This position requires a minimum of 20% travel

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range es