Technical Writer / Graphics Support

Overview

SMS is seeking a talented Technical writer to support the Army's Enterprise Cloud Management Agency (ECMA).

 

As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

 

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 40 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

 

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Responsibilities

The Candidate shall have knowledge of, and proven performance with, the following: 

• Providing Technical Writing support related to various projects across a portfolio
• Independently creating, assimilating, and conveying technical materials, policies, memos, and other documentation in a concise and effective manner for Government review
• Ensuring that the purpose, context, and document design meet the applicable standards and formatting conventions of DoD and Army Regulations
• Excellent technical writing skills and ability to conduct peer review of technical documents (task specific deliverables) for grammar, content and writing style
• Delivery within short suspense's and the ability to handle sensitive and complex issues with discretion and good judgment
• Support ad-hoc data collection and documentation tasking
• Ability to develop or re-create professional graphics for executive level communications
• Manage task completion in accordance with designated schedules ensuring ensuring documents are complete, of highest quality and delivered on time
• Complete other duties as assigned

Qualifications

Minimum Requirements

• Direct and relevant experience in the above areas
• Expert knowledge of technical writing standards, grammar and formats for government documents where the audience is DoD or Army senior leadership
• Must possess wide and deep knowledge of IT concepts, cloud and cybersecurity technologies, business processes, metrics and financial reporting, and DoD/Army nomenclature
• Must possess expert knowledge of Army publication and document development (policies, memos, and other correspondence)
• Expert task prioritization skills with proficient ability to flex between development of government documents (i.e. policies, memorandum of agreement, strategic plans, briefs, etc.) and industry documents where government is the audience (i.e. status reports, whitepapers, etc.)
• Experience providing technical writing support for solutions and services in a similar sized organization
• Expert ability to communicate effectively in both oral and written forms with all levels of staff
• 5 or more years professional experience in a related field
• Three or more years of experience in Army, DoD, or IC at the Headquarters, Department of the Army, or major command level (e.g. ARCYBER, NETCOM, 7th Signal Command, Program Executive Office, etc.) or in industry implementing similar solutions
• Currently possess, and retain, an active DoD or IC SECRET clearance
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Preferred Requirements

• Bachelor’s degree in a technical or other related field (e.g. IT, Business, etc.)
• Proficiency in MS Office products
• Strong attention to detail (spelling, grammar, voice, etc.)
• Able to write in explanatory and procedural styles for multiple audiences, including the executive level
• Skilled at prioritization and multi-tasking; Ability to proactively identify task opportunities, pursue information and requirements, prioritize within current workload, and manage through completion with minimal/no supervision
• Project Management experience (Agile, SAFe, Scrum, PMP, other)

 

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 200