Custodial Supervisor

Special Instructions to Applicants: Applicants should attach a resume in PDF format to the Supporting Documents section of the application.

About Rice

Boasting a 300-acre, tree-lined campus in Houston, Texas, Rice University is ranked among the nation’s top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio and a residential college system that supports students intellectually, emotionally, and culturally through social events, intramural sports, student plays, lecture series, courses, and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff, and students share values that are essential to our success as a healthy community. These values guide our decisions and behaviors and shape Rice’s culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name — RICE — Responsibility, Integrity, Community, and Excellence.

Position Summary

The Custodial Supervisor is responsible for supervising custodial staff to ensure University buildings and assets are clean, safe, secure, and well-maintained. The position oversees daily custodial operations within an assigned area of campus, ensuring high-quality, consistent completion of cleaning and routine maintenance tasks in accordance with University standards. The Supervisor performs administrative and supervisory functions that support the operational and strategic objectives of the Custodial Services Division, including staff scheduling, training, inspections, and performance monitoring. This role coordinates personnel, supplies, and equipment; responds to service requests and special events; and implements processes that align custodial services with the University’s facilities standards and long-term goals.

The ideal candidate is a hands-on leader with strong supervisory and organizational skills who ensures custodial teams consistently deliver clean, safe, and well-maintained University facilities in alignment with established standards. They excel at coordinating staff, schedules, and resources while supporting operational goals through effective training, inspections, and responsive service to campus needs.

Workplace Requirements

This position is exclusively on-site, requiring all duties to be performed in person. Per Rice policy 440, work arrangements may be subject to change. This role is classified as an essential position, requiring on-site presence to effectively carry out its vital functions.

Work Schedule: Standard shifts (day/evening) with occasional weekend or event support. Rotating assignments across classrooms, offices, lounges, restrooms, and public spaces.

Hiring Range

This is a full-time position with benefits. Non-Exempt (hourly) positions under FLSA are eligible for overtime. In addition to joining a meaningful and mission-driven team, employees enjoy a comprehensive benefits package, including PTO, health insurance, tuition discounts, and access to campus facilities.

Minimum Requirements

• Associate Degree

  • In lieu of the education requirement, additional related experience, above and beyond what is required, on an equivalent year-for-year basis may be substituted

• 3+ years of experience in custodial or facilities work, with a demonstrated ability to assign tasks, monitor performance, train staff, and maintain high standards of cleanliness and safety

• Valid Texas Driver’s License (or ability to obtain within 30 days of employment) required with no more than three moving violations or at-fault accidents within the past 36 months and no convictions or deferred dispositions for Driving While Intoxicated (DWI) or Driving Under the Influence (DUI) within the past 3 years.

Skills:

• In-depth knowledge of custodial/janitorial principles, practices, equipment, tools, materials, and industry-standard safety procedures

• Proven ability to supervise, train, coach, and evaluate staff fairly and effectively, with a careful yet assertive approach to personnel matters and conflict resolution

• Strong commitment to customer-focused service, with excellent customer service skills and responsiveness to diverse needs

• Excellent verbal and writte