Securities Operations Associate II

Job Description

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun. 

About the role: 

Our Securities Operations team specializes in asset transfers, providing support to banking customers and clients every day. We value thoughtfulness and high performance from everyone at FIS and look forward to having you on the team! 

This role is in either Atlanta GA or Jacksonville FL.  This is a hybrid style role with Tuesday, Wednesday, and Thursday as in office days. 

What you will be doing: 

• Processing incoming asset transfer requests, including DTC, DWAC, DRS, and Mutual Funds. 

• Proactively calling contra-firms or mutual fund companies to complete requests. 

• Following up on open transfers and providing updates to clients. 

• Communicating professionally with clients and third parties through multiple channels. 

• Researching and resolving account questions and problems. 

• Handling high-risk tasks with regulatory or monetary implications. 

What you bring: 

• 2-3 years of experience in securities operations. 

• Excellent customer service skills. 

• Banking or financial industry experience. 

• Strong verbal and written communication skills. 

• Proficiency in Microsoft Excel. 

• Experience in a fast-paced, multi-tasking environment. 

• Detail-oriented and focused on quality. 

• Ability to work both independently and in a team environment. 

Added bonus if you have: 

• Experience with ACATS, Sungard GlobalPlus, AddVantage, Trustdesk, or DTCC platform. 

What we offer you: 

• Attractive benefits including private medical cover, dental cover, and 3 weeks of paid vacation. 

• Career advancement opportunities. 

• Great workspaces with dedicated and motivated colleagues. 

• A broad range of professional education and personal development possibilities – FIS is your final career step! 

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document